2 Replies Latest reply: Oct 21, 2013 9:30 PM by Steven L. Gotz RSS

    System power shutdowns in Premiere

    BVX3001 Community Member

      My system is suffering complete shutdowns as if the power cable was pulled out. It sometimes happens when trying to boot up but always happens in a matter of minutes when I'm editing in Premiere, even with just 2 tracks and minmal effects.  A timeline will play fine for an hour but once I start trimming or moving clips it's lights out. I've now had this happen in three different projects so know it isn't related to a particular file or media asset.  A complex 20 sec.,30 layer After Effects comp has no problems, in fact no other program causes this to happen,

       

      Notes:

      -- No hardware or software changes were made right before the problem developed.

      -- The entire CS6 suite was reinstalled after the problem first showed up.

      -- If due to hardware like a bad power supply (and I found some instances of that on the HP forum) why only in Premiere and only when making edits?

       

      Thanks for any clues or thoughts,

      David

       

      System (professionally configured and serviced):

        Premiere CS6.0.5

        HP Z800 

        dual Xeons

        24 GB

        Nvidia Quadro FX4800