14 Replies Latest reply on Oct 26, 2013 6:45 PM by healthfan

    daily reinstall

    healthfan

      Why do I have to reistall flash player every time I reboot my computer

        • 1. Re: daily reinstall
          Mike M Level 6

          You DON'T... bottom line.

          But... in order to help you we NEED to know what OS you're running and what browser you use.

          • 2. Re: daily reinstall
            healthfan Level 1

            Thanks for your response and aplogies for not including before - frustration probably took over.  I am using Windows 7 professional and my browser is IE 10.  Thank you.

            • 3. Re: daily reinstall
              Mike M Level 6

              Download the uninstaller by right clicking the following link and selecting "Save target as".

              Download the Adobe Flash Player installer directly by right clicking the following link and selecting "Save target as".

              Flash Player for ActiveX (Internet Explorer)

              Save the files to your downloads folder - DO NOT run anything yet.

              Reboot your system.

              BEFORE opening anything else, run the uninstaller and then the installer from your downloads folder.

              • 4. Re: daily reinstall
                healthfan Level 1

                Thank you for your support but it has not fixed the situation.  I did everything you suggested and all OK but as soon as I rebooted the computer again to test it no Flash Player.  After rebooting if I go to Control Panel then programs Flash Player shows up but the Adobe symbol is white with the words Adobe Flash Player 11 ActiveX.  When it is all installed correctly the adobe symbol is red.  Not sure why that is - the file size still says 6 MB when the logo is red or white.

                • 5. Re: daily reinstall
                  pwillener Level 8

                  Can you post a screenshot of that white logo in Control Panel?

                   

                  Also, what files do you have in C:\Windows\system32\Macromed\Flash (after Flash Player disappears)?

                  • 6. Re: daily reinstall
                    healthfan Level 1

                    screenshot.png

                     

                    Above is screenshot from Control Panel - the flash player item is second top.

                     

                    Following is a screenshot of the files in the folder

                     

                    screenshot 2.png

                    Thanks for you help

                    • 7. Re: daily reinstall
                      ssto3664

                      Hi,

                       

                      I have the same issue as healthfan

                       

                      With me maybe a bit different:

                       

                      - OS Windows 7 64 bit

                      - IE 10

                      - FireFox

                      - Flash Player 11 installed - about 30 times....

                      - FP works if I start a swf file locally!!!

                       

                      • But still everytime I want to use IE or FireFox on websites using Flash Iam prompted to install Flash Player. See below what it looks like:

                      Flash Player 11 installed but always wants to reinstall.PNG

                       

                      • I performed what was asked in this thread:

                       

                      Download the uninstaller by right clicking the following link and selecting "Save target as".

                      Download the Adobe Flash Player installer directly by right clicking the following link and selecting "Save target as".

                      Flash Player for ActiveX (Internet Explorer)

                      Save the files to your downloads folder - DO NOT run anything yet.

                      Reboot your system.

                      BEFORE opening anything else, run the uninstaller and then the installer from your downloads folder.

                       

                       

                      NOTHING HELPS!!!!!!!

                       

                      Below what is in my files:

                       

                      Flash Files.PNG

                       

                      And shots of my Control Panel:

                       

                      ControlPanel1.PNG

                      ControlPanel2.PNG

                       

                      Now I pick this up here to see if someone can help - PLEASE HELP!!! - I am in desperate need of FP to continue my work in MM creations - This is serious business for me all my projects are at a halt!!!!

                       

                       

                      Thanks in advance for help!!!

                      • 8. Re: daily reinstall
                        pwillener Level 8

                        healthfan: thank you for the screenshots.  You seem to have all that is required in C:\Windows\system32\Macromed\Flash

                         

                        Since I see that you are on a 64-bit system, can you also provide a shot of the C:\Windows\syswow64\Macromed\Flash folder.

                         

                        This is most unusual (the white icon in Programs & Features); I will alert someone from the Flash Player team to have a look at this topic.

                        • 9. Re: daily reinstall
                          pwillener Level 8

                          ssto3664: since your problem is completely different from the o/p, it would have been better to start your own topic.  Nevertheless, have you checked

                           

                          Regarding Firefox, you don't have the plugin installed: Flash Player Plug-in (All other browsers)

                          • 10. Re: daily reinstall
                            ssto3664 Level 1

                            Hi Pat,

                             

                            below the screen shot of the C:\Windows\syswow64\Macromed\Flash folder.

                             

                            Thanks for picking this up so fast!!!

                            syswow64.PNG

                             

                            Stephanie

                            • 11. Re: daily reinstall
                              ssto3664 Level 1

                              Hi again Pat,

                               

                              I had checked the thread http://forums.adobe.com/thread/885448 and verified see capture:

                              IE add on settings.PNG

                               

                              But I had not checked the Active X thread following it. Now that I did and unchecked ActiveX, it all seams to work out fine :-)

                               

                              I ahve also installed the All other browsers plugin, and also there it now works fine :-)

                               

                               

                              THANKS a million in directing me to the different threads and providing the All other browser link!!!

                               

                               

                              Now i can resume my work :-)

                               

                               

                              GREAT!!!!!!

                               

                               

                              Best regards Stephanie

                              • 12. Re: daily reinstall
                                healthfan Level 1

                                I will provide 2 screenshots of the syswow 64 folder one with flash player loaded and then one after I have rebooted.  Thanks for your support.

                                 

                                SYSWOW64 SHOT 1.png

                                syswow64 shot 2.png

                                • 13. Re: daily reinstall
                                  pwillener Level 8

                                  Both FlashUtil32_11_9_900_117_ActiveX.dll and FlashUtil32_11_9_900_117_ActiveX.exe are missing after the restart!  Now I really have no explanation how this can happen...

                                   

                                  I will have to think of a way how to monitor these two files, i.e. who/what is deleting these.

                                   

                                  I also hope that someone from the Flash Player team will have a look at this.

                                  • 14. Re: daily reinstall
                                    healthfan Level 1

                                    Thank you - see what you mean.  Look forward to your reply or something from the Flash Player team.