9 Replies Latest reply on Oct 23, 2013 5:48 AM by p35man Branched from an earlier discussion.

    questions about After Effects CC (12)

    p35man

      Went ahead and subscribed for the full monty. First startups produced a shader error about ray tracing. Reboot of the MacBook and that went away. However, I am still not getting multi cpu capability in warp stab. I have gone into preferences to enable multi cpu and 8 cpus are reported which is what I expect to see for my 15" MacBook Pro Retina. What do you suggest?

        • 1. Re: I can't use AE in OSX 10.9 (Mavericks)
          p35man Level 1

          I am also getting numerous errors at the startup phase "cleaning up ray tracing"

          • 2. Re: questions about After Effects CC (12)
            Todd_Kopriva Level 8

            > However, I am still not getting multi cpu capability in warp stab.

             

            I don't understand what you're expecting to see.

            • 3. Re: questions about After Effects CC (12)
              Rick Gerard Adobe Community Professional & MVP

              I have the exact same machine and everything is working fine. We need a lot more info about your system, OS version down to the build number, and other software you may have installed. The driver version for your GPU must be correct. More info please.

              • 4. Re: questions about After Effects CC (12)
                p35man Level 1

                OS X 10.9 Mavericks, Driver for GPU is current in relation to App Store updates, I do see that nVidia has a more recent driver. Mostly I have Adobe apps installed, Photoshop, Premiere Pro, Lightroom, After Effects. The only other major install is xCode.

                • 5. Re: questions about After Effects CC (12)
                  p35man Level 1

                  OS Build

                  13A603

                  • 7. Re: questions about After Effects CC (12)
                    p35man Level 1

                    1Password:

                     

                      Version:          4.0

                      Source:          Mac App Store

                      Install Date:          10/4/13, 6:08 AM

                     

                    1Password:

                     

                      Version:          4.0.3

                      Source:          Mac App Store

                      Install Date:          10/14/13, 9:46 PM

                     

                    Adobe Flash Player:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/14/13, 9:15 AM

                     

                    Adobe Photoshop Lightroom 5.2:

                     

                      Version:          Adobe Photoshop Lightroom 5.2

                      Source:          3rd Party

                      Install Date:          10/3/13, 6:33 PM

                     

                    AirPort Utility:

                     

                      Version:          6.3.1

                      Source:          Apple

                      Install Date:          10/3/13, 11:15 PM

                     

                    Brorsoft:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/6/13, 9:22 PM

                     

                    Carbonite:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/5/13, 7:46 AM

                     

                    Chinese Word list Update:

                     

                      Version:          1.9

                      Source:          Apple

                      Install Date:          10/3/13, 8:45 PM

                     

                    CUDA 5.5:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/21/13, 6:19 PM

                     

                    CUDA 5.5:

                     

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                      Source:          3rd Party

                      Install Date:          10/23/13, 12:53 AM

                     

                    CUDA 5.5:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/23/13, 12:54 AM

                     

                    DaisyDisk:

                     

                      Version:          3.0.1

                      Source:          Mac App Store

                      Install Date:          10/9/13, 6:39 AM

                     

                    Digital Camera RAW Compatibility Update:

                     

                      Version:          4.09

                      Source:          Apple

                      Install Date:          10/3/13, 11:15 PM

                     

                    Digital Camera RAW Compatibility Update:

                     

                      Version:          4.09

                      Source:          Apple

                      Install Date:          10/22/13, 3:08 PM

                     

                    Evernote:

                     

                      Version:          5.3.0

                      Source:          Mac App Store

                      Install Date:          10/4/13, 8:10 AM

                     

                    Evernote:

                     

                      Version:          5.4.1

                      Source:          Mac App Store

                      Install Date:          10/13/13, 11:19 AM

                     

                    Flip4Mac:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/15/13, 8:55 AM

                     

                    GoProStudio:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/5/13, 7:37 AM

                     

                    HP Printer Software Update:

                     

                      Version:          2.14

                      Source:          Apple

                      Install Date:          10/7/13, 11:11 AM

                     

                    iMovie:

                     

                      Version:          9.0.9

                      Source:          Mac App Store

                      Install Date:          10/3/13, 5:52 PM

                     

                    iMovie:

                     

                      Version:          10.0.0

                      Source:          Mac App Store

                      Install Date:          10/22/13, 10:30 PM

                     

                    iPhoto:

                     

                      Version:          9.4.3

                      Source:          Mac App Store

                      Install Date:          10/3/13, 5:51 PM

                     

                    iPhoto:

                     

                      Version:          9.5.0

                      Source:          Mac App Store

                      Install Date:          10/22/13, 10:26 PM

                     

                    iTunes:

                     

                      Version:          11.1.1

                      Source:          Apple

                      Install Date:          10/3/13, 11:21 PM

                     

                    iTunes:

                     

                      Version:          11.1.2

                      Source:          Apple

                      Install Date:          10/22/13, 9:57 PM

                     

                    Java 7 Update 40:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/5/13, 4:54 PM

                     

                    Java 7 Update 40:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/5/13, 5:04 PM

                     

                    Java 7 Update 45:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/17/13, 6:34 AM

                     

                    Java for OS X 2013-004:

                     

                      Version:          1.0

                      Source:          Apple

                      Install Date:          10/5/13, 4:56 PM

                     

                    Java for OS X 2013-005:

                     

                      Version:          1.0

                      Source:          Apple

                      Install Date:          10/17/13, 6:35 AM

                     

                    Java for OS X 2013-005:

                     

                      Version:          1.0

                      Source:          Apple

                      Install Date:          10/22/13, 7:51 PM

                     

                    Keynote:

                     

                      Version:          5.2

                      Source:          Mac App Store

                      Install Date:          10/3/13, 11:27 PM

                     

                    Keynote:

                     

                      Version:          6.0

                      Source:          Mac App Store

                      Install Date:          10/22/13, 10:03 PM

                     

                    Lame Library v3.98.2 for Audacity:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/4/13, 2:33 PM

                     

                    MacBook Pro Retina SMC Update:

                     

                      Version:          1.2

                      Source:          Apple

                      Install Date:          10/3/13, 11:21 PM

                     

                    Nmap 6.40:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/21/13, 1:01 PM

                     

                    Numbers:

                     

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                      Source:          Mac App Store

                      Install Date:          10/3/13, 11:30 PM

                     

                    Numbers:

                     

                      Version:          3.0

                      Source:          Mac App Store

                      Install Date:          10/22/13, 9:57 PM

                     

                    OS X:

                     

                      Version:          6.0

                      Source:          Mac App Store

                      Install Date:          10/22/13, 2:27 PM

                     

                    OS X:

                     

                      Version:          10.9 (13A603)

                      Source:          Apple

                      Install Date:          10/22/13, 2:46 PM

                     

                    OS X Update Combined:

                     

                      Version:          10.8.5

                      Source:          Apple

                      Install Date:          10/3/13, 11:15 PM

                     

                    Pages:

                     

                      Version:          4.2

                      Source:          Mac App Store

                      Install Date:          10/3/13, 11:32 PM

                     

                    Pages:

                     

                      Version:          5.0

                      Source:          Mac App Store

                      Install Date:          10/22/13, 10:11 PM

                     

                    Xcode:

                     

                      Version:          2.0

                      Source:          Mac App Store

                      Install Date:          10/7/13, 12:29 AM

                     

                    Xcode:

                     

                      Version:          2.0

                      Source:          Mac App Store

                      Install Date:          10/22/13, 10:11 PM

                     

                    XQuartz 2.7.4:

                     

                      Version:

                      Source:          3rd Party

                      Install Date:          10/21/13, 1:04 PM

                    • 8. Re: questions about After Effects CC (12)
                      p35man Level 1
                      Installed RAM: 16.00 GBCurrent RAM Usage: 4.86 GBAllowed RAM Usage: 11.00 GB

                       

                       

                      Process IDApplication NameMin Needed MemoryMax Usable MemoryMax Allowed MemoryCurrent MemoryCurrent Priority
                      526After Effects0.4016.004.560.301 - High
                      559Premiere Pro0.5016.001.891.863 - Low
                      569Analysis aeselflink0.4016.004.562.701 - High
                      • 9. Re: questions about After Effects CC (12)
                        p35man Level 1

                        Using warp stab in Premiere Pro on same sequence results in PP running the code and using 150% of CPU. This is consistent with prior results using a current copy of AE prior to upgrading to Mavericks and 12.0.1.