3 Replies Latest reply on Oct 27, 2013 5:07 PM by morgsdaly

    InDesign CS6 hangs after wake from sleep

    morgsdaly

      Hello,

       

      I am wondering if I can submit some logs. This issue has been going on for ages and swear I have looked at everything, but I don't quiet understand how to read the logs. When the iMac wakes from sleep InDesign hangs and in the end needs to be force quit.

       

      Please see my paste bin: http://pastebin.com/hzTtH7BV

       

      All software is up to date or has been in the past. I have actually moved the home folder to a new machine completely and still the problem persists.

       

      Thanks

      Morgs

        • 1. Re: InDesign CS6 hangs after wake from sleep
          morgsdaly Level 1

          Maybe this will help:

           

          24/10/13 2:23:21.162 PM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1

          24/10/13 2:23:21.167 PM WindowServer[91]: Created shield window 0x3a5 for display 0x003f003d

          24/10/13 2:23:21.167 PM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1

          24/10/13 2:23:21.168 PM WindowServer[91]: Created shield window 0x3a6 for display 0x003f003e

          24/10/13 2:23:21.168 PM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1

          24/10/13 2:23:21.170 PM WindowServer[91]: Created shield window 0x3a7 for display 0x003f003f

          24/10/13 2:23:21.170 PM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1

          24/10/13 2:23:21.171 PM WindowServer[91]: Created shield window 0x3a8 for display 0x003f0040

          24/10/13 2:23:21.171 PM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no action for lock state 1

          24/10/13 2:23:22.164 PM WindowServer[91]: CGXDisableUpdate: UI updates were forcibly disabled by application "Adobe InDesign CS6" for over 1.00 seconds. Server has re-enabled them.

          24/10/13 2:23:28.000 PM kernel[0]: [BNBMouseDevice::init][75.19] init is complete

          24/10/13 2:23:28.000 PM kernel[0]: [BNBMouseDevice::handleStart][75.19] returning 1

          24/10/13 2:23:28.000 PM kernel[0]: [AppleMultitouchHIDEventDriver::start] entered

          24/10/13 2:23:28.000 PM kernel[0]: [AppleMultitouchDevice::start] entered

          24/10/13 2:23:36.164 PM WindowServer[91]: disable_update_likely_unbalanced: UI updates still disabled by application "Adobe InDesign CS6" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.

          24/10/13 2:23:37.573 PM ReportCrash[537]: Saved crash report for Adobe InDesign CS6[174] version 8.0.2.413 (8020) to /Users/steveyounger/Library/Logs/DiagnosticReports/Adobe InDesign CS6_2013-10-24-142337_Steve.crash

          24/10/13 2:24:44.068 PM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

          24/10/13 2:24:45.206 PM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

          24/10/13 2:25:01.424 PM Adobe InDesign CS6[542]: The function `CGSFlushWindow' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.

          • 2. Re: InDesign CS6 hangs after wake from sleep
            Peter Spier Most Valuable Participant (Moderator)

            This is a known problem, and as far as I know the only solution is not to leave files open.

            1 person found this helpful
            • 3. Re: InDesign CS6 hangs after wake from sleep
              morgsdaly Level 1

              Maybe a little more info will help?

               

              Firstly.. the log file referenced in the log output below is not actually there when I go looking for it so maybe someone can help me fix that too?

               

              I also keep seeing "CGSFlushWindow" so maybe it's a plugin or script or something? There seems to be none of these specifically installed for InDesign... can other plugins for say photoshop do this kind of thing?

               

              28/10/13 6:18:43.000 AM kernel[0]: Sandbox: kcm(4833) deny mach-lookup com.apple.networkd

              28/10/13 6:19:24.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=4834[GoogleSoftwareUp] clearing CS_VALID

              28/10/13 7:18:06.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=4876[GoogleSoftwareUp] clearing CS_VALID

              28/10/13 7:41:30.487 AM loginwindow[61]: ERROR | -[LWScreenLock(Private) screenIsLockedTimeExpired:] | No lock state found, use built in check

              28/10/13 7:41:30.532 AM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no lock state data

              28/10/13 7:41:30.534 AM WindowServer[91]: Created shield window 0x110f for display 0x003f003d

              28/10/13 7:41:30.534 AM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no lock state data

              28/10/13 7:41:30.535 AM WindowServer[91]: Created shield window 0x1110 for display 0x003f003e

              28/10/13 7:41:30.535 AM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no lock state data

              28/10/13 7:41:30.536 AM WindowServer[91]: Created shield window 0x1111 for display 0x003f003f

              28/10/13 7:41:30.536 AM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no lock state data

              28/10/13 7:41:30.537 AM WindowServer[91]: Created shield window 0x1112 for display 0x003f0040

              28/10/13 7:41:30.537 AM WindowServer[91]: handle_will_sleep_auth_and_shield_windows: no lock state data

              28/10/13 7:41:30.619 AM loginwindow[61]: resume called when there was already a timer

              28/10/13 7:41:32.675 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 7:41:32.676 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 7:41:38.000 AM kernel[0]: Sandbox: kcm(4893) deny mach-lookup com.apple.networkd

              28/10/13 7:45:50.013 AM com.apple.time[147]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

              28/10/13 7:45:50.013 AM com.apple.time[147]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).

              28/10/13 8:16:50.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=4926[GoogleSoftwareUp] clearing CS_VALID

              28/10/13 8:17:17.271 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 8:17:17.770 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 8:17:23.430 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 8:17:23.790 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 8:17:26.557 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 8:17:27.057 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 8:17:34.048 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 8:17:34.408 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 8:17:53.848 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 8:17:54.347 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 8:18:02.262 AM WindowServer[91]: CGXFilterEventToConnection : Invalid connection

              28/10/13 8:18:03.524 AM ReportCrash[4927]: Saved crash report for Adobe InDesign CS6[542] version 8.0.2.413 (8020) to /Users/steve/Library/Logs/DiagnosticReports/Adobe InDesign CS6_2013-10-28-081803_Steve.crash

              28/10/13 8:18:03.637 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 8:18:03.811 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 8:18:07.620 AM Adobe InDesign CS6[4930]: The function `CGSFlushWindow' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance. Please use `CGSFlushWindowContentRegion' instead.

              28/10/13 8:27:58.944 AM coreaudiod[118]: Disabled automatic stack shots because audio IO is active

              28/10/13 8:27:59.118 AM coreaudiod[118]: Enabled automatic stack shots because audio IO is inactive

              28/10/13 8:53:57.139 AM WindowServer[91]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

              28/10/13 8:53:57.146 AM WindowServer[91]: CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff

               

              Thanks

              Morgan