As a follow-up. Here are bitmaps of the same 3 clips as they appear in a PP CS 6.0 timeline. There is no loss of audio in the last few seconds. So, I think we should rule out that the raw MOV files have an issue, yes? The audio "muting" only occurs in PP CC? But then, the audio waveforms look radically different in PP CC. It looks like I might have set some effect that is "sticky"? If so, and I can 'un set' it, that would be great?
SAME 3 MOV files dropped into a PP CS6.0 timeline shwon below:
Just for grins I downloaded Davinci Resolve Lite 10 for Windows (it's apparently still a beta?). There are ZERO issues with the audio in Davinci Resolve Lite 10 (but...it would take a lot of effort to get familar with that editor....still...you can't beat the price) :-)
And, it is nice to have no issues with my audio anymore...
[Branched to a new thread.]
You seem to be saying "there's something wrong with your camera
Actually I was saying there may be something wrong with your system, because such media works fine in CC on my two systems.
If you care to upload a problem clip, I can check it here.
Thanks a lot for looking at this, Jim. I'm uploading one small clip right now. I've got hundreds and hudreds of clips that all behave the same way (but only in PP CC). If you need more sample clips for your investigations, I can provide many more.
If you play the one clip that I uploaded (outside of PP CC) you will here a raven's CAW in the last second of the clip.
When I import that clip into PP CC, that last second of audio is silence.
It is fine in PP CS6.0 and Davinci Resolve Lite.
Thanks again for looking into this.
You need to post the link for me to download.
OK, here's what I found.
Clips from the GH3 shot using the QuickTime container do indeed have the last portion of audio missing. Clips shot in AVCHD mode (.mts files) work fine. And when I renamed the MOV to MPG, the clip came in with full audio.
The lesson here, no one anywhere should ever use QuickTime again. (Take that, Steve.)
Seriously, though, it does look like the QuickTime container is (yet again) causing a problem. If you need to shoot with that format, you can batch rename the extensions in Bridge and your media will work fine.
Wow. Yup, that fixes the problem. I just tested it on the short 3 clips I mentioned last night. The audio is now fine for the entire duration of the clip!
Thanks Jim! I owe you a coffee or brew or whatever, if we ever meet in the non-virtual world!
Here's the 3 clips after just using mpg extension:
Amazing. What a simple answer.
So, PP CC must do something slightly differently with .MOV files than PP CS6.0. But since this workaround is so simple, I no longer have an issue. I do need to shoot using the MOV container since the GH3 uses that container for its 'best' codecs (the 60 fps 50 Mbs, and 24 fps 50 Mbs are my two favorites, and they are not available as AVCHD mts files).
Thanks again, Jim. Yahooo! No more lost audio at the end of every clip!!!
PS. How do we mark this as 'answered'? I know there were several other folks in the other thread who were describing the same issue. They should know about this easy solution.
Well, all is not as rosy as I thought. By simply changing the extension to .mpg we can correct the issue inside of PP CC, but, then, if you just want to 'play' the .mpg file in Windows Media Player by double clicking to open in explorer: the mpg clip has no audio at all.
So, sure, for using the clips in PP CC, this renaming the extension works.
But...just be aware that the mpg files will have no sound when played back in Windows Media Player if you rename them.
I don't ever use the time code feature in the GH3 files, so I can't speak to whether anything bad is going on with that.
OK, so if I change the default for an MPG extension in Explorer to be the Quicktime player (bleh, clunky) instead of Windows Media Player, yup...the audio is there in the Quicktime player...so...I'm happy with this work around again.
But, maybe now that Jim has zeroed in on the issue (The Quicktime container) maybe Adobe's engineers can inspect what's different between PP CS 6.0 and PP CC and patch the issue? (he said hopefully)....
I'm intrigued at the similarities in this string to my own problem - and would love to hear what any of you think about my audio-drop-out issue?
if you just want to 'play' the .mpg file in Windows Media Player
Works find here. But...use this instead. It plays the clips fine. (Plays most anything, in fact. It's my new best player.)