1 Reply Latest reply on Oct 23, 2013 12:48 PM by dmarson83

    uninstalling and re-installing to make After Effects CC 12.0.1 update work

    dmarson83

      I tried to run the After Effects CC 12.0.1 patch as After Effects CC will not launch after updating to Mac OS 10.9 Mavericks.

       

      I get the following error:

       

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      After Effects CC (12.0.1) bug-fix update

      Update is not applicable. Error Code: U44M2P28

       

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      I have read elsewhere that the patch may not work on trial versions...I am technically on a 12 month free trial for attending Adobe Max, is this the issue and if so how can this be resolved?