After an uninstall, fresh install, and the 11.0.3 update. The error message is the same with the exception of the crazy long number. This time it's: 5398.1407351886487201.xml
And, I had to close two of those dialog boxes before getting the "can't continue" message. I've tried a few more times and the number is always different.
No wonder no one has offered to help me out. 3 hours later on chat with Adobe Support and I'm no closer to figuring this out.
Change the permissions for the entire preferences folder (the entire 12.0 folder) to allow write access.
I have tried changing the preferences for the 11.0 folder (I'm on CS6) but to no avail. I've trashed the folder. I've uninstalled and reinstalled the application. Always the same result. Arrgh. But I'll try again.
uhhhh...it seems that if I extend 'write' priveleges to "everyone", so that it's R/W across the board for all users... IT WORKS!
Three inconclusive hours (currently waiting for a call back from them) with Adobe Support and no headway on this problem. I don't know why changin the R/W didn't work previously. But it did this time. And, I'll take it! Hopefully, it continues to work!