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It's rarely a good idea to convert video files. Unless you're using the precise correct settings, converting a file can actually make it less rather than more compatible with the program.
What model of camcorder is your video coming from and what resolution and codec does your video use?
When you started your Premiere Elements project, which project settings did you select? You can see your current Project Settings under the Edit menu. Which are listed?
Did you use Premiere Elements' Get Media tools to get the video from your camcorder to your computer?
Have you ensured that you have the latest version of Quicktime, per the program's requirements?
I installed the latest version of Quicktime, and problem was solved!!
Thank you very much
Well, that was simple. Great news!
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