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    InDesign + OS X Mavericks = Slooow?

    therealrgbk Community Member

      Since updating, I don't know what is going on, but I'm experiencing awfully slow performance from InDesign.

      I have a MBP Retina 15 Inch 2.3Ghz, 16Gb Ram. Put it this way, I've never, ever experienced that slow feeling on this thing. Never. And suddenly after installing Mavericks, I'm experiencing that slow motion feeling.

       

      Is it just me, or is anyone else getting this?

        • 1. Re: InDesign + OS X Mavericks = Slooow?
          Leonie15 Community Member

          There is a similar report in this forum. The fix was to reset/trash Indesign CC preferences.

          • 2. Re: InDesign + OS X Mavericks = Slooow?
            Steve Werner ACP/MVPs

            No problems for me in InDesign CC and Maverick.

             

            Mark sure you've updated InDesign CC to 9.1.

            • 3. Re: InDesign + OS X Mavericks = Slooow?
              Ciellana Community Member

              That was me who reported the fix of resetting/trashing the prefs. The problem is that I have to do so every few hours:((

              • 4. Re: InDesign + OS X Mavericks = Slooow?
                therealrgbk Community Member

                Oh dear that's not good to hear. Well the pref trashing worked but my workspace has gone. Ill report back and let you know my experience too. 

                 

                Sent from Mailbox for iPhone

                 

                On Fri, Oct 25, 2013 at 5:22 AM, Ciellana <forums_noreply@adobe.com

                • 5. Re: InDesign + OS X Mavericks = Slooow?
                  Ciellana Community Member

                  I am starting to wonder if it is every time when Time Machine kicks in that things go downhill with InDesign. It can't just be a coincidence that the slowdown seems to happens when there is a lot of hard drive background activity going on once Time Machine starts up. The problem is that once Time Machine is DONE with the backup, InDesign is STILL slow and doesn't revert back to full speed.

                  I have to trash/reset the prefs again!

                   

                  I have now reset/trashed the prefs once more (after another huge slowdown) and have disabled Time Machine (will turn it back on this evening) so that I can test this theory....

                   

                  There is another thread discussing this HERE. I was not sure where to post my response so posted in both places for now (which I know is NOT recommended to do....sorry )

                  • 6. Re: InDesign + OS X Mavericks = Slooow?
                    Ciellana Community Member

                    Okay...it's not Time Machine Back to a crawwwwwwwl....

                    • 7. Re: InDesign + OS X Mavericks = Slooow?
                      Ciellana Community Member

                      I surrender. Going back to CS6 for now. I exported my document and am now working in CS6 and it feels like a DREAM and is UBER FAST!! But I have become so spoiled by the beautiful interface in ID CC I am so sad and am already missing it:(

                      • 8. Re: InDesign + OS X Mavericks = Slooow?
                        Ciellana Community Member

                        I am STILL determined to solve this by hook or by crook! I REALLY want to go back to CC.

                        A question.... can too many color swatches slow down an InDesign document? Several of the documents I was working in earlier during all of my ID slowdowns had a TON of color swatches!! (Of course this didn't seem to be a problem in CS6 tho'...)

                        • 9. Re: InDesign + OS X Mavericks = Slooow?
                          Ciellana Community Member

                          Okay, so I have found that making all of the panels and toolbars invisible by pressing TAB makes a WORLD of difference! It is like night and day. Of course this is not the ideal solution since I consistently work with many of the panels....but at least it's a start!

                           

                          At this point this has become a one-way conversation with myself so perhaps others are not experiencing these issues? I will still keep reporting back there tho' in case this may be of help to someone:)

                          • 10. Re: InDesign + OS X Mavericks = Slooow?
                            BobLevine UGM

                            Try turning off only the info panel, also kill the thumbnails in the

                            pages panel and turn off live preflight.

                            • 11. Re: InDesign + OS X Mavericks = Slooow?
                              Ciellana Community Member

                              Bob, I have turned off live preflight and killed the thumbnails (I'm going to miss those thumbnails:( ).

                               

                              I didn't have the info panel open.

                               

                              After a quick test a few moments ago, things seemed to be running faster. So...so far so wonderful and this gives me a glimmer of wonderful hope! I will report back after a proper test on Monday when I get back to work and will let you know. If this is the solution for now, I will be sending you a HUGE HUGE virtual hug to say THANK YOU! I LOVE this forum....has helped me SOO much over the years!

                               

                              Will keep you posted:)

                              • 12. Re: InDesign + OS X Mavericks = Slooow?
                                BDinkar Adobe Employee

                                Hello Ciellana,

                                 

                                We are aware of some of the performance issues and are working on it but nothing specific to Mavericks. Were the files you are working on working fine on 10.8 with ID CC?

                                 

                                If not a problem, could you please provide the file(s) in which you are facing the problem @sharewithID@adobe.com. We can then look into the file and see where the problem is.

                                 

                                Also, could you please try one thing : Go to Preferences-> Interface and set tool tips to None and see if performance improves for you?

                                 

                                Thanks,

                                Dinkar

                                InDesign Team

                                • 13. Re: InDesign + OS X Mavericks = Slooow?
                                  Ciellana Community Member

                                  Dinkar,

                                   

                                  I will share the document with you. It is going to be hard to test this issue because when I first start working on the document after trashing the InDesign preferences, everything seems to be working at optimum speed. Then after about an hour, it is very slow again. I have disabled Live Preview, killed the thumbnails in the pages panel, made sure my info panel is not open, and turned off tool tips. The good news is that the ONLY thing that is slow now is typing and selecting/highlighting the text. Before I made these changes EVERYTHING was slow. It would take a few seconds to slect a tool from the tool bar or do anything else. Now everything else seems to be much quicker with the exception of the text issues which are still like sludge. Trashing the preferences fixes it ...but only temporarily. And yes, these files worked much better in OS 10.8. I am very hesitant to reinstall the operating system and install everything from scratch if I am possibly going to experience this issue again because I am overwhelmed with work right now and am lacking the time to do so. Everything was working wonderfully in 10.8. It was not as fast as ID CS6 but I was able to work at a comfortable speed.

                                  • 14. Re: InDesign + OS X Mavericks = Slooow?
                                    simsaemsum

                                    i'm having the same troubles: indd is very slow since i updated to OS X Mavericks. In addition, hitting the escape-key when having set the cursor in some text wouldn't change the text-tool into the black arrow (though it still selects the container). i was able to fix that for a short moment by saving a new shortcut-set, which also helped the speed performance. but after a few minutes the application fell back into bad habits and the trick wouldn't help anymore. ideas?

                                    • 15. Re: InDesign + OS X Mavericks = Slooow?
                                      therealrgbk Community Member

                                      I have the exact same issue as Simaesmsum... The app is so slow that you hit escape and think you'd have the black arrow instantly, like *normal*, but alas it's still in the text box. Listenign to everyone on this thread, i think this is really an issue, not a coincidence. Liek i said at the start, my machine is lightning fast, I've been bragging how painless my experience has been, even a year on from getting this machine. InDesign was no exception. Soon as Mavericks was installed, game over for InDesign.

                                       

                                      I also have the same issue as Ciellana, i trash my prefs, it's a little faster, then after an hour it's dead slow again.

                                       

                                      Btw, the setup i have is a thunderbolt display and a retina MBP display which is full of panels i use, ready to use and open. AGAIN, this was **fine** before Mavericks. So I don't think i should be penalised for having panels open if it was never a problem before.

                                      • 16. Re: InDesign + OS X Mavericks = Slooow?
                                        therealrgbk Community Member

                                        Check out this thread and search for InDesign - Consistent feedback on this it seems...

                                        http://blogs.adobe.com/vikrant/2013/10/creative-cloud-creative-suite-6-and-mavericks-10-9/

                                         

                                        Aargh wish I never updated.

                                        Anyone know how to revert back to an older system without havign to reinstall?

                                         

                                         

                                        InDesign, please let us know your thoughts. It concerns me that you say

                                        We are aware of some of the performance issues and are working on it but nothing specific to Mavericks.

                                        • 17. Re: InDesign + OS X Mavericks = Slooow?
                                          Ciellana Community Member

                                          Oh thank GOODNESS I am not the only one experiencing the slowdown after a while. I know that's not good news for everyone else but at least I can know I am not alone in this. I have to emphasize that it is ONLY InDesign CC that is having these issues on my machine. All of my other CC apps are screaming fast right now....Photoshop CC, Illustrator CC, etc.

                                          • 18. Re: InDesign + OS X Mavericks = Slooow?
                                            BobLevine UGM

                                            Nothing specific to Mavericks should be taken as good news. It means

                                            there's nothing new about Mavericks causing the issues.

                                             

                                            You can still use CS6. Log into creative.adobe.com and click on download

                                            center. Find InDesign and click on it. Find the "in this version"

                                            section and click the dropdown. Choose CS6. From there you can download

                                            and install it.

                                             

                                            I know that's not ideal but at least you'll have a way to work a bit

                                            more quickly until this gets sorted.

                                            • 19. Re: InDesign + OS X Mavericks = Slooow?
                                              therealrgbk Community Member

                                              Bob, I don't agree. It has to do with Mavericks, a lot of people here and elsewhere are saying it's since Mavericks has been installed. So I'm concerend that the InDesign crew are not paying attention to that.

                                              • 20. Re: InDesign + OS X Mavericks = Slooow?
                                                therealrgbk Community Member

                                                And yeah I guess I'll switch to CS6 for now.

                                                • 21. Re: InDesign + OS X Mavericks = Slooow?
                                                  BobLevine UGM

                                                  Just another reason why I avoid O/S upgrades and do clean installs.

                                                   

                                                  Also violates rule one of computing: if it ain't broke, don't fix it.

                                                  • 22. Re: InDesign + OS X Mavericks = Slooow?
                                                    Ciellana Community Member

                                                    Yes, but Bob if we had to go by the "if it ain't broke, don't fix it" rule then none of us would ever have upgraded to the Creative Cloud products and none of us would ever install updates that claim to be the next best thing since sliced bread. In order to advance, we DO have to keep moving forwards. Altho' there may be troublesome steps along the way in doing so, we still need to keep moving forward....and then try to solve those issues as we do so...and we are trying to all do this as a team here:) I really love Adobe products and also depend a lot on them...and really want to make them work

                                                    • 23. Re: InDesign + OS X Mavericks = Slooow?
                                                      BobLevine UGM

                                                      You're missing my point. There's a big difference between replacing a

                                                      roof and replacing a foundation.

                                                      • 24. Re: InDesign + OS X Mavericks = Slooow?
                                                        simsaemsum Community Member

                                                        if your eyes are quick enough, you can see that the text-tool changes into the black arrow for just a second, before it switches back into the text-tool, container selectet.

                                                        • 25. Re: InDesign + OS X Mavericks = Slooow?
                                                          simsaemsum Community Member

                                                          not ideal? it's a disaster – of course i'm working with cs6 for the moment, but that's not what i bought cc for.

                                                          • 26. Re: InDesign + OS X Mavericks = Slooow?
                                                            therealrgbk Community Member

                                                            Ok, just a note, when ID becomes unbearably slow, the pref file I delete is +3mb... this happens for me at least after about 3 hours of solid working. I just checked the new pref fil created, after about 45 minutes of working and it's only 200kb. I don't know if that helps, but that seems a little odd to me.

                                                            • 27. Re: InDesign + OS X Mavericks = Slooow?
                                                              Was DYP Community Member

                                                              What is the path to the preference file that your finding for CC?

                                                               

                                                              I find an com.adobe.InDesign.plist but it does not appear to be for CC, only CS6. Or are you refering to the InDesign Defaults file?

                                                               

                                                              Certainly the com.adobe.InDesign.plist (from CS6) would not be causing some conflict with CC would it. Some of you must have installed a clean 10.9 and CC without CS6 haven't you.

                                                              • 28. Re: InDesign + OS X Mavericks = Slooow?
                                                                BDinkar Adobe Employee

                                                                Ciellana,

                                                                 

                                                                We are aware about the text selection issues and are working on that and this issue is not specific to Mavericks as we could reproduce the slowness in 10.8, 10.7 as well. That is why I mentioned that we are not aware about any Mavericks specific issues so far. But please do share the file with us and we would look into the isssue.

                                                                 

                                                                Keep updating the thread with your findings.

                                                                 

                                                                Thanks,

                                                                Dinkar

                                                                • 29. Re: InDesign + OS X Mavericks = Slooow?
                                                                  JasonMCG Community Member

                                                                  Running 10.9/CC and I can also confirm that InDesign is unacceptably slow. I checked the document settings, program prefs, changed the disaply performance, disabled tooltips, etc., and the entire program lags on just about every action regardless of the file I open. Things ran fine before the update...I don't know how on Earth this isn't realated somehow to Mavericks

                                                                   

                                                                  My agency pays for CC. Clients pay us to use these tools to hit deadlines. FIX IT.

                                                                  • 30. Re: InDesign + OS X Mavericks = Slooow?
                                                                    Ciellana Community Member

                                                                    Dinkar, this is related to Mavericks because I had reached a point where InDesign was running along at a comfortable speed and I was able to work with it in Mountain Lion. The slow speed is with any and ALL files in InDesign CC on Mavericks, so it won't really matter which file I send. Even when I create a new blank document and type in a few characters, it is VERY slow.

                                                                    • 31. Re: InDesign + OS X Mavericks = Slooow?
                                                                      Steve Werner ACP/MVPs

                                                                      There is no difference between Mountain Lion and Mavericks with InDesign CC for me.

                                                                       

                                                                      It must be something particular to your system. The Adobe engineers are working on it as noted above (#28).

                                                                      • 32. Re: InDesign + OS X Mavericks = Slooow?
                                                                        Ciellana Community Member

                                                                        JasonMCG, for an immediate fix try restting/trashing your preferences, preferably manually as per THIS POST. This fixes it for me temporarily. Now, for all the other users who also reported success with this method, it doesn't seem as if they have all reported back (altho' some have!) saying things were very slow again after an hour or so (as is the case with myself). I am curious to see if this will fix things permanently for you, or only temporarily. It's at least worth a try:)

                                                                        • 33. Re: InDesign + OS X Mavericks = Slooow?
                                                                          JasonMCG Community Member

                                                                          Thanks Ciellana, but I've already tried that. It works for an hour or two, but the fix is far from ideal. In the meantime, I've went back to CS5 (since we skipped the CS6 update). I'll wait for a fix...hopefully it comes sooner than later.

                                                                          • 34. Re: InDesign + OS X Mavericks = Slooow?
                                                                            Ciellana Community Member

                                                                            Steve, on Mountain Lion it was ONLY issues with the text (scrolling, typing, highlighting, etc.) that were slow. On Mavericks EVERYTHING is slow, not only the text. I reported earlier that it seems that everything else (besides the text) had speeded up, but all of that slowed down dramatically too after an hour or so.

                                                                             

                                                                            Now, it must be something particular on *several* of our systems and not only mine, since I am not the only one experiencing this.

                                                                            • 35. Re: InDesign + OS X Mavericks = Slooow?
                                                                              Steve Werner ACP/MVPs

                                                                              I don't doubt what you're saying. However, try this test:

                                                                               

                                                                              Create a new user on one of your computers and turn off all applications which start up automatically (font managers, etc.). See if you still have the same results in InDesign CC.

                                                                               

                                                                              There could be a third-party application which is causing the slowdown.

                                                                              • 36. Re: InDesign + OS X Mavericks = Slooow?
                                                                                Ciellana Community Member

                                                                                Thank you Steve...I did try this a few days ago. I created a new admin user on my mac, logged into the new account, started up InDesign CC and worked away for a while and had the same issues:( I wish I could report back with more positive results:(.

                                                                                • 37. Re: InDesign + OS X Mavericks = Slooow?
                                                                                  therealrgbk Community Member

                                                                                  The latest info from me:

                                                                                   

                                                                                  It's only indesign that is slow since mavericks was installed, nothing else

                                                                                   

                                                                                   

                                                                                   

                                                                                   

                                                                                  I use extensis for fonts. Anyone else?

                                                                                   

                                                                                   

                                                                                   

                                                                                   

                                                                                  I trash my prefe every few hours but interestingly, the newly created pref sits at 200kb for a few hours and then jumps suddenly from what I can tell to 3mb. That's when I trash it and restart. 

                                                                                   

                                                                                   

                                                                                   

                                                                                   

                                                                                  The issues are the type tool bug and general incredible sluggishness. Again, I'm on a mBP retina with 16gb ram. I never had this issue with cc until after the update. 

                                                                                   

                                                                                  Sent from Mailbox for iPhone

                                                                                   

                                                                                  On Tue, Oct 29, 2013 at 3:58 PM, Ciellana <forums_noreply@adobe.com

                                                                                  • 38. Re: InDesign + OS X Mavericks = Slooow?
                                                                                    BobLevine UGM

                                                                                    Extensis is recommending that anyone depending on Suitcase Fusion NOT

                                                                                    UPGRADE to Mavericks until they release an update in 3-4 weeks.

                                                                                     

                                                                                    http://blog.extensis.com/apple/extensis-compatibility-os-x-mavericks.php

                                                                                    • 39. Re: InDesign + OS X Mavericks = Slooow?
                                                                                      Steve Werner ACP/MVPs

                                                                                      I'm guessing it's the Extensis plugin that's the problem.

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