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Trouble uninstalling DWCS6 and Installing DWCC

New Here ,
Oct 24, 2013 Oct 24, 2013

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Can not uninstall DWCS6 from Windows 7 64 bit system. I tried the WIN cleaner without success.I am doing this so that I can install DWCC attempting to get it to function. Once DWCC is installed it will not execute and gives me an Entry Point Not Found dialogue box: X The procedure entry point AMTRetrievePersonGUIDWithAuthSource could not be found in the dynamic link library amtlib.dll

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Oct 24, 2013 Oct 24, 2013

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Please check if you have installed DWCS6 from a Suite product like 'Adobe Creative Suite 6 Master Collection' or 'Adobe Creative Suite 6 Design & Web Premium'.

If so then try to uninstall DWCS6 from that suite.

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New Here ,
Oct 27, 2013 Oct 27, 2013

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It worked fine and now suddenly when I uninstalled several CS6 products to upgrade to CC products DWCC only shows this error message.                           

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Adobe Employee ,
Oct 28, 2013 Oct 28, 2013

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Johnealbert have you tried removing and reinstalling Dreamweaver CC?  If so then please check the installation logs for error messages.  Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret your installation log files.  Please feel free to post any specific errors which you locate to this discussion.

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New Here ,
Jan 20, 2014 Jan 20, 2014

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Evening.

This is the mistake that is opening CC Dreamweaver.

The one mistake to appear in the register of records as indicated by JEFF, WRIGHT, is this :

12/28/13 22:01:19:788 | [ERROR] |  | OOBE | DE |  |  |  | 7856 | Cannot open mediadb

Error Dreamweaver CC.JPG

Thank you very much. I hope they can help me.

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Adobe Employee ,
Jan 21, 2014 Jan 21, 2014

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GeboArt the specific errors I was referencing were from the installation log files.  For an error when opening Dreamweaver I would recommend you start a new discussion in the Dreamweaver Support forum at http://forums.adobe.com/community/dreamweaver.

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