1 Reply Latest reply: Oct 24, 2013 10:28 PM by jshulze RSS

    Audition Does Not Start

    jshulze Community Member

      Nothing has changed on my computer, as far as I can tell, and all Adobe applications were working fine.

       

      Yesterday, I tried to use Adobe Audition (CS6) fro the first time in a month or two.  The Windows mouse cursor spins for a few moments, and Adobe Audition appears in the Windows Task Manager for a second or two, but then it disappears and Audition doesn't start.  I get no error messages of any kind.

       

      I have uninstalled Audition, and then reinstalled Audition.

      I have uninstalled Audition, including the preferences, and then reinstalled Audition.

      I have uninstalled the entire Production Premium CS6 suite, and reinstalled the entire suite.

       

      Nothing changes!

       

      Any ideas what may be going on, and more importantly, how to fix this?  Maybe the registry needs clearing of all mentions of CS6 ?  Why is Audition the ONLY application that's no longer working?

       

      Thanks,

       

      Jeff.

       

      Windows 7 Ultimate 64-bit

      24GB RAM

      nVidia 570

        • 1. Re: Audition Does Not Start
          jshulze Community Member

          I found this in the Event Viewer:

           

          Faulting application name: Adobe Audition CS6.exe, version: 5.0.0.708, time stamp: 0x4f70c4f6

          Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e

          Exception code: 0x40000015

          Fault offset: 0x0008d6fd

          Faulting process id: 0x1084

          Faulting application start time: 0x01ced14240fc1c68

          Faulting application path: C:\Program Files (x86)\Adobe\Adobe Audition CS6\Adobe Audition CS6.exe

          Faulting module path: C:\Windows\system32\MSVCR100.dll

          Report Id: 7f4e1eb7-3d35-11e3-854e-f46d04063272

           

          It appears that MSVCR100.dll is causing problems.  After reinstalling Production Premium, and doing a Windows Update to see if the version of MSVCR100.dll would be updated, it was not, and I'm still unable to open Audition.