0 Replies Latest reply on Oct 25, 2013 2:29 PM by smstek

    Error Deploying 11.9 ActiveX MSI

    smstek

      I'm trying to deploy Flash Player via SCCM for both ActiveX and Plugin based browsers. I am encountering a situation where if the client previously had the same version of flash player installed, the ActiveX installation fails with error code 1722. I have a script I'm working with that runs the Adobe Flash uninstaller, as well as checks the registry to ensure the "HKLM:\SOFTWARE\Macromedia\FlashPlayer\SafeVersions" key is not present. However, whether running the ActiveX installer via the powershell script or manuallly runnning it, the installation fails to complete. The Plugin based installer (for Firefox, etc.) functions normally and I am able to use Flash Player on those browsers. This only affects my clients below Windows 8, as the ActiveX install component is not being run on those systems.

       

      (Re)Installation Script:

      http://pastebin.com/bLXzqh6h

       

      MsiInstaller Event:

      Product: Adobe Flash Player 11 ActiveX -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\TSTUSR~1\AppData\Local\Temp\InstallAX_11_9_900_117.exe, command: -install -msi

       

      FlashInstall Log:

      =O====== M/11.9.900.117 2013-10-25+17-15-38.950 ========

      0000 [I] 00000010 "C:\Users\TSTUSR~1\AppData\Local\Temp\{68B39BF0-8050-44C9-98B2-3F1CE5794FB5}\InstallFlash Player.exe" -uninstall activex

      0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

      0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

      0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

      0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

      0006 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

      0007 [W] 00001021

      0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      =X====== M/11.9.900.117 2013-10-25+17-15-39.481 ========

       

      =O====== M/11.9.900.117 2013-10-25+17-16-58.073 ========

      0000 [I] 00000010 "C:\Users\TSTUSR~1\AppData\Local\Temp\{FAFFD6BF-3AD9-453F-ACD0-CAAB5614F3A6}\InstallFlash Player.exe" -install -skipARPEntry -iv 2 -au 4294967295

      0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_9_900_117.ocx

      0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe

      0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.dll

      0008 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

      0009 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0010 [I] 00000012

      =X====== M/11.9.900.117 2013-10-25+17-17-03.105 ========

       

      =O====== M/11.9.900.117 2013-10-25+21-01-57.533 ========

      0000 [I] 00000010 "C:\Users\TSTUSR~1\AppData\Local\Temp\{4AB1083B-E5B5-4F47-925E-F4F6B2A976FF}\InstallFlash Player.exe" -uninstall plugin

      0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

      0003 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

      0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

      0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

      0006 [W] 00001021

      0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0010 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

      0011 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0012 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0013 [W] 00001036 Software\Opera Software/Plugin Path 2

      0014 [W] 00001036 Software\Opera Software/Plugin Path 2

      =X====== M/11.9.900.117 2013-10-25+21-01-59.788 ========

       

      =O====== M/11.9.900.117 2013-10-25+21-02-01.847 ========

      0000 [I] 00000010 "C:\Users\TSTUSR~1\AppData\Local\Temp\{9441604B-5560-41F9-9927-6FF81899F8A0}\InstallFlash Player.exe" -force  -uninstall

      0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

      0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

      0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

      0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

      0006 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

      0007 [W] 00001021

      0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0009 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0011 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0012 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

      0013 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

      0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0016 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0017 [W] 00001018

      0018 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

      0019 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

      0020 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0021 [W] 00001019

      0022 [W] 00001020

      0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

      0024 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

      0025 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

      0026 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

      0027 [W] 00001021

      0028 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0029 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0030 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

      0031 [W] 00001048

      0032 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

      0033 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0034 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0035 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

      0036 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

      0037 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0038 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0039 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

      0040 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0041 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0042 [W] 00001036 Software\Opera Software/Plugin Path 2

      0043 [W] 00001036 Software\Opera Software/Plugin Path 2

      =X====== M/11.9.900.117 2013-10-25+21-02-01.965 ========

       

      =O====== M/11.9.900.117 2013-10-25+21-02-30.879 ========

      0000 [I] 00000010 "C:\Users\TSTUSR~1\AppData\Local\Temp\{1E0E5E90-488A-4F9D-A288-4E9FBD7EB3A5}\InstallFlash Player.exe" -install -skipARPEntry -iv 2 -au 4294967295

      0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

      0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

      0006 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash64_11_9_900_117.ocx

      0007 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.exe

      0008 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_ActiveX.dll

      0009 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

      0010 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0011 [I] 00000012

      =X====== M/11.9.900.117 2013-10-25+21-02-35.663 ========

       

      =O====== M/11.9.900.117 2013-10-25+21-02-51.814 ========

      0000 [I] 00000010 "C:\Users\TSTUSR~1\AppData\Local\Temp\{58DCA152-495D-4D91-95F7-3A6CE51CDB01}\InstallFlash Player.exe" -install -skipARPEntry -iv 2 -au 4294967295

      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

      0003 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

      0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

      0006 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

      0007 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

      0009 [W] 00001036 Software\Opera Software/Plugin Path 2

      0010 [W] 00001036 Software\Opera Software/Plugin Path 2

      0011 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll

      0012 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil64_11_9_900_117_Plugin.exe

      0013 [I] 00000024 C:\Windows\system32\Macromed\Flash\plugin.vch

      0014 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl

      0015 [I] 00000012

      =X====== M/11.9.900.117 2013-10-25+21-02-56.415 ========