0 Replies Latest reply on Oct 25, 2013 11:17 PM by Autochthon

    Premier Pro CC Crashes

    Autochthon

      Hi,

       

      I have Premier Pro CC7.0. It crashes every. single. time. whenever I try to export my short film. It renders the audio and when it gets to the encoding process it reaches 1%, pauses for a few seconds, then the "Sorry, a serious error has ocurred that requires Adobe Premier Pro to shut down. We will attempt to save your current project." dialogue box pops up. Two days ago I updated all my Adobe programs thinking it would solve the problem.

       

      I have a mid-2010 Macbook Pro. The rest of my computer's details:

       

      Hardware Overview:

       

        Model Name:    MacBook Pro

        Model Identifier:    MacBookPro6,2

        Processor Name:    Intel Core i5

        Processor Speed:    2.4 GHz

        Number of Processors:    1

        Total Number of Cores:    2

        L2 Cache (per Core):    256 KB

        L3 Cache:    3 MB

        Memory:    8 GB

        Processor Interconnect Speed:    4.8 GT/s

        Boot ROM Version:    MBP61.0057.B0F

        SMC Version (system):    1.58f17

        Serial Number (system):    W80144QHAGU

        Hardware UUID:    F4DD5F6D-7AA1-5A65-93F2-B8EB5D7F0C16

        Sudden Motion Sensor:

        State:    Enabled

       

      Intel HD Graphics:

       

        Chipset Model:    Intel HD Graphics

        Type:    GPU

        Bus:    Built-In

        VRAM (Total):    288 MB

        Vendor:    Intel (0x8086)

        Device ID:    0x0046

        Revision ID:    0x0012

        gMux Version:    1.9.21

       

      NVIDIA GeForce GT 330M:

       

        Chipset Model:    NVIDIA GeForce GT 330M

        Type:    GPU

        Bus:    PCIe

        PCIe Lane Width:    x16

        VRAM (Total):    256 MB

        Vendor:    NVIDIA (0x10de)

        Device ID:    0x0a29

        Revision ID:    0x00a2

        ROM Revision:    3560

        gMux Version:    1.9.21

        Displays:

      Color LCD:

        Display Type:    LCD

        Resolution:    1440 x 900

        Pixel Depth:    32-Bit Color (ARGB8888)

        Main Display:    Yes

        Mirror:    Off

        Online:    Yes

        Built-In:    Yes

       

      Thanks.