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Welcome to the forum.
Are all four of you working on one project across a network? If you are, is that in conjunction with source control, which is OK, or without source control, which is not OK.
Tell us more about what is located on which PC.
We are using source control that is based on a server. Each PC, including the laptop, has a local version and we work locally on the PCs. (Set up after taking your source control article into account.) We primarily use the laptop for group meetings, so we're not actually developing on it.
"My source control article"???
This sounds like a source control problem and I don't do source control.
Seems like the laptop is not getting stuff properly from source control but I cannot help you on that.
Someone else please?
My mistake on the article... We referenced your "Getting started with RoboHelp 6" article and then the "Getting started with RoboSource Control 3" help text. Sorry to have mis-attributed!
Thanks for being a resource!
You say "some screen capture images are missing when we generate and view the project on our laptop."
I would suspect that your laptop has not acquired those missing images from the source control product. A "placeholder outline with a red 'x'" is the dead giveaway, here.