0 Replies Latest reply on Oct 28, 2013 6:56 AM by Drabula Branched from an earlier discussion.

    problem with After Effects CC (12.0.1)

    Drabula Level 1

      I have tried everything human possible mind and only I have this report and my adobe bought by the cloud does not start



      Process:         After Effects [766]

      Path:            /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects

      Identifier:      com.adobe.AfterEffects

      Version:         12.0 (12.0)

      Code Type:       X86-64 (Native)

      Parent Process:  ??? [1]

      Responsible:     After Effects [766]

      User ID:         501

      Date/Time:       2013-10-28 10:28:31.789 -0300

      OS Version:      Mac OS X 10.9 (13A603)

      Report Version:  11

      Anonymous UUID:  9432A45A-D29A-A0AF-E1F5-0DA86F518802

      Sleep/Wake UUID: D5B72D4A-313B-4B4B-80CB-D3E40ABF2844

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread

      Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000f


      EGION TYPE                      VIRTUAL

      ===========                      =======

      ATS (font support)                 32.2M

      ATS (font support) (reserved)         8K        reserved VM address space (unallocated)

      CG backing stores                  7700K

      CG shared images                    180K

      Dispatch continuations             16.0M

      IOKit                              8204K

      IOKit (reserved)                      4K        reserved VM address space (unallocated)

      Image IO                           1936K

      Kernel Alloc Once                     8K

      MALLOC                             85.6M

      MALLOC (admin)                       32K

      Memory Tag 242                       12K

      STACK GUARD                        56.0M

      Stack                              10.1M

      VM_ALLOCATE                        3460K

      __DATA                             53.4M

      __IMAGE                             528K

      __LINKEDIT                        153.0M

      __NV_CUDA                             4K

      __TEXT                            351.5M

      __UNICODE                           544K

      mapped file                        37.0M

      shared memory                         4K

      ===========                      =======

      TOTAL                             817.0M

      TOTAL, minus reserved VM space    817.0M




      Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.3f36

      Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

      Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

      Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

      Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (

      Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

      Network Service: Wi-Fi, AirPort, en0

      Serial ATA Device: APPLE SSD SD512E, 500,28 GB

      USB Device: Hub

      USB Device: Hub

      USB Device: BRCM20702 Hub

      USB Device: Bluetooth USB Host Controller

      USB Device: Apple Internal Keyboard / Trackpad

      USB Device: Hub

      USB Device: FaceTime HD Camera (Built-in)

      Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4