[Moved the discussion to PageMaker Forum]
How are you trying to get the image into the scanner? Are you trying to use the scanner software from within pagemaker? If so don't bother, Scan the image in with your image software, and save it as a tiff or a non progressive jpg, and then place that image into pagemaker. Be careful of the file format as pagemaker is very old and it cannot handle some of the newer options on file formats, like tiffs with zip or jpg encoding, or even progressive jpgs.