0 Replies Latest reply on Oct 28, 2013 3:21 PM by enoonmai

    The Source Monitor isn't showing the video, and crashes when importing to Source Monitor or Timeline

    enoonmai

      The Source Monitor has no Black Box (which is within that video displays); and when I try to load a file into the Source Monitor, I get this, after the screen whites out:

      (This also happens when trying to load something directly into the timeline.

       

       

      Problem signature:  

          

                Problem Event Name: APPCRASH  

                Application Name: Adobe Premiere Pro.exe  

                Application Version: 5.5.0.0  

                Application Timestamp: 4d8a89e8  

                Fault Module Name: Display.dll  

                Fault Module Version: 5.5.0.0  

                Fault Module Timestamp: 4d8a796f  

                Exception Code: c0000005  

                Exception Offset: 0000000000039e5c  

                OS Version: 6.1.7601.2.1.0.256.48  

                Locale ID: 1033  

                Additional Information 1: 393d  

                Additional Information 2: 393d5f134e9c66c475640b56bd3bc171  

                Additional Information 3: eb55  

                Additional Information 4: eb55406990add3f93298f7ceb7e12c9a