11 Replies Latest reply on Oct 30, 2013 9:16 AM by jannelee

    While trying to view tutorials, I get a black box where tutorial should play.

    jannelee

      Nothing more. I've tried everything I can think of. I'm Windows 7, had Quicktime which I uninstalled because it had probs. Associated the video with Windows media player. Have Flash up to date. Don't know what else to do but I would really like to use the tutorials. So far, Adobe offers nothing except self help customer service.