1 Reply Latest reply on Oct 29, 2013 7:57 AM by Curt Y

Need Authorization Code

AdobeFan Oct 28, 2013 5:26 PM

I just upgraded from Windows 7 Pro to Windows 8.1 Pro. Reinstalled my PhotoShop CS program. It will not activate over the Internet or by phone. It is asking for an authorization code. How do I get one?

1. Re: Need Authorization Code

Curt Y Oct 29, 2013 7:57 AM (in response to AdobeFan)

If you did not deactivate PS you may have exceeded you quota of 2 activated copies. Deactivate one copy. If this is not possible then you will have to call customer service.
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