4 Replies Latest reply on Feb 10, 2014 1:39 PM by marcusvideus

    Both AE CS6 and AE CC wouldn't open (Mac 10.9 [mavericks])

    MsDeafGirl Level 1

      Hello,

       

      I have upgraded to Mavericks which i'm slightly disappointed with because i use AE for this project, bad timing! When i clicked on AE CS6, it came up this....Screen Shot 2013-10-29 at 20.11.56.png

      So i went online to find solutions, one was go to Help>updates via Adobe Bridge...it won't work which was a huge surprise cos my internet is connected and logged in as adminstrative user...

       

      Screen Shot 2013-10-29 at 20.19.12.png

      other solution was to download this adobe patch installer...done that, it won't open...

       

      Screen Shot 2013-10-29 at 20.20.27.png

      I even downloaded AE CC, won't open at all! came up this...

       

      Screen Shot 2013-10-29 at 20.12.10.png

      the whole process with CS6 repeated with CC...(different patch for CC)

       

      So i'm really stressed and would be so grateful for your help/guidance of achieving the AE to be open on Mavericks...

       

      Please help...

       

      Thank you..

       

      MsDeafGirl