- What version of Premiere Pro? ==> PP CC
- Have you installed the recent updates? ==> yes
- What operating system? ==> Win 7 Professional SP1 64-Bit
- What kind(s) of source footage? ==> AVCHD 1080/50i
- If you are getting error message(s), what is the full text of the error message(s)? ==> not relevant
- Has this ever worked before? ==> yes, has been working for smaller export files (less than 120 seconds)
- What other software are you running? ==> nothing in parallel except security & firewall SW
- Do you have any third-party effects or codecs installed? ==> No
- Tell us about your computer hardware. ==> 6 core CPU 3,4 GHz, 64GB RAM - 6 GB RAM for other applications
- Are you using Mercury Playback Engine GPU Acceleration? ==> yes - NVIDIA Quadro 2000
- Does the problem only happen with your final output, with previews, or both? ==> only with the final output - the preview is fine - combining the shorter files (up to 120 sec) to one big sequence (4 min) --> the final export is stuttering at some times (even the export of the shorter files was fine)
1 person found this helpful
How exactly are you viewing the exported file?
I view it with Windows Media Player and the video stutters at some points - viewing it in PP CC in the source monitor (after importing) it looks fine - that's strange!?
I suggest that you download and install VLC media player, its free
Whilst installing deselect the options that want to add things to your internet explorer.
Then play the movie via VLC and report back if you have stutters
Windows Media is notorious for not playing back media files very well especially those at high data rates and PAL derived file settings (1080/50i)
Hi Biggles Lamb,
thank you very much for your help - indeed, when playing the movie at my TV or with Nero Kwik Media Player everything is fine. Thus, it's a problem of the Windows Media Player.