Also, I tried to start from scratch with it. deleted the Closed Caption layer and made a brand new one. Entered each segment in, aligned the text correctly, kept it all white, re-rendered. Same deal. Three segments into it, it starts overlapping and getting completely messed up.
Here is part 3 of the bug regarding the closed captioning editor really fouling up. Enter or edit text on a second entry and it has no preview, but changes the preview for a previous entry.
Try increasing the duration of each caption to accommodate the number of characters. As a rule, the caption decoder needs one frame for every two character, plus some time for "overhead," such as formatting and positioning information. For instance, one of your caption looks like it has about 60-65 characters. Its duration is 1 second (I can't tell what the timebase of the caption is--24, 25, 30???). Increasing the duration to at least 36 frames should provide sufficient time for the caption to be painted.
Realistically, though, you should probably make them even longer in order for viewers to have enought time to read them.
I was on a chat conference for about two hours with Adobe support. They were unable to produce the problem there, but once they shared my screen, they saw it too. Even spacing the segments out did not always help the problem. It did for the text previews in the closed caption window, but the strange overlays and jubbles of segments still occurred in the output of the video.
As it turns out, they think this may be a probelm's with Premiere CC and Mavericks, which I just upgraded to. They are checking into it. Will let you know what I find.
I am having this problem too! This is a major disaster for me as I have to complete this project asap or its 3 years of work down the drain. Please post again once you find out anything else!
Adobe finally got back to me and said that it isn't a bug, but that the text times needed to display the text by some CC standard was overlapping where I wanted it to stop/start. Seems completely stupid to me and maybe an excuse that they can't figure out how to fix it. Doesn't make any sense to me. I have seen plenty of closed caption use on TV that doesn't work like this. It displays for exactly how long it takes to switch dialog between characters, not by how long some software thinks it should take. But they said officially, it isn't a bug and they are not working on it. Wish I had better news. Try spacing it out or one workaround I have found is to create more than one CC layer and use one to kick in where it should and the other to do the same on a different track so they don't overlap. Pain in the neck, but it works.
Hey I'm finding I can sneak around it by creating new Captioning Items in the project panel for the fast cutting parts (the only time it seems to happen) and just keeping them really organized, then editing them onto the sequence seperately. So, when I have in quick succesion:
00:00 - 00:14 (BANG)
00:15 - 01:15 (Man 1: HOLY ****!)
01:15 - 02:02 (Man 2: WHAT THE...)
If I typed those all in to one captioning item, they would show up in wierd places, overlap each other and do like a horizontal auto-typing thing for no reason. However, they show up normally if I put those all in as seperate caption items and treat them more like clips. Kind of a pain, but it gets the job done and it only seems to be necessary in the quick cutting parts. At least that works for me, but it seems that captioning in premiere is still in its early stages, and therefore a bit finicky, so I have no idea if that will work for you.
Oh wow, yeah I just saw your reply. Yeah, looks like we found the same work-around.
Actually even that's not working. Now they're all getting totally scrambled. Even on different tracks, if I move one clip within a half a second of the other everything goes nuts. How is this not a bug? Adobe, where are you on this?
Exactly. I'm having this same issue as well. It's such a PITA. YouTube's captioning feature is superior compared to Adobe. Captioning is not a complex feature. It is simple as turning on/off. Also I think Adobe should consider accepting other captioning formats like .srt & .vtt... Adobe, please respond to this issue.
I've been having this problem off and on for a while now.
I've been able to get out of it by zapping my project and starting all over again.
But not today.
I've tried literally everything. The captions are overlapping each other, they seem to "write on" when they're supposed to "pop up".
I have to get a commercial sent today and it doesn't look like I'm going to make the deadline.
Adobe, any solution yet?
I'm sorry to hear you are unhappy with closed captioning -- possibly I can help you. Are you creating your captions from scratch, in PPRO? Or what authoring program are you getting your captions from? If you have a sidecar that you are having trouble with, you can give me the file and I can take a look at it. People want to get their work done, the software functionality should be a solution and not a problem.
Took me three hours but I managed to get it to work just in time to get the spots to the stations.
I was creating the captions right in PPRO. After searching forever I had no choice but to somehow incorporate Mark's advice higher up in this thread.
I couldn't follow his instructions exactly because the VO was running too fast, so I just moved words here and there to the caption in front of and behind where they were until I got a mix that finally worked.
Still, I'd like to know precisely why this happened and precisely how to avoid it again.
I have a TON of spots to do over the next few months.
I'm sorry to hear that you had a close deadline because the app was not working as you expected it. We've taken closed caption functionality a long way from where it was in earlier versions of Premiere Pro, in terms of importing, exporting and embedding of caption data. There are some areas, in terms of intensive editing, and bulk creation of captions, where we encourage you to work with a caption editing program. Premiere Pro does author robust closed captioning and there are bugs, and some workarounds, because we continue to develop this area. If you get stuck or you have a question, you can always drop by here and ask. Good luck and thank you for posting. Feedback from users like you are important, especially when you feel an area could be better.
I have the issue of letters being cut off only at the end of a sentence as well as a complete phrase missing randomly. Any suggestions?
Letters being cut off, or phrases missing in closed captions could be the result of a number of avoidable problems. If you want me to look at a file you are having problems with, you can send it to me.
Otherwise, if you take a screenshot of your captioning, of the captions panel, and how you are authoring them, this could help too.
One gotcha right off the bat -- caption frame-rate and Sequence frame-rate should match, the CC specification is unforgiving.
Thanks so much!
An old post but I've just come across the same issue, amongst many others.
One thing I found was that in the caption editor, Premiere constantly changed and reverted the styling and positioning of captions without any input from me. Where I had positioned a caption to be bottom-center (using the 9 point grid) it reverted it back to the center. If I had put a line break in the caption, it might change position for only one line, meaning the text become overlayed and jumbled.
To fix I had to keep going through highlighting all text in each caption box and re-positioning.
Yep, Im having the same issues now craig. It's such a pain in the butt. But even highlighting the text and repositioning it doesnt help. When you open the project again the same ffing issue occurs. A have a close deadline now and no answer or fix.
I am having the same issue in 2018...is it possible they haven't fixed this stuff yet? :O