2 Replies Latest reply on Oct 31, 2013 8:54 AM by John T Smith

    Video driver - Premiere Elements 10

    jimbojones00 Level 1

      Even though I've updated my video drivers - the latest versions of NVIDIA GeForce Experience & the latest Intel Graphics one - I still can't see an image in the clip player or on the timeline. The audio works fine. I've been cutting on Elements 10 for a year now without issue... only 2 days ago was the first time I've experienced this video display driver issue.

       

      When I've right-clicked on the Premiere Elements Desktop icon, I select run with graphics processor and I select high-performace NVIDIA processor (default), I get the message, "The file path does not exist on disk on this lcoation. 10exe."

       

      Any suggestions for a remedy? Thanks so much!