10 Replies Latest reply on Nov 1, 2013 9:02 AM by Barbara B.

    unable to install the downloaded camera raw for PSE10 on Mac


      At first, I wasn't able to open .nef files from my Nikon D800E. I then realized that I needed to update my camera raw installers. The available versions were 6.5, 6.6, and 6.7 from the adobe website. I also downloaded the Adobe App Manager as it was required to install the updates. The downloading process for all 3 versions worked fine. However, when I tried to install using the adobepatchinstaller, it didn't work. And I tried on all version individually. They all gave me the same message: not the right patch.

      What else can I do as it is frustrating not being able to open those raw files...