We would be grateful if someone from Adobe Media Server Team could help me with the problem described below.
We are stuck. We are supposed to go live Jan 1 2014 but the project is in danger becasue of this problem.
We can't complete the testing becasue we are unable to encrypt the content with the F4FPackager because we don't have the credential password, and we can't get help from Adobe Support because we have not purchased AMS product and support contract. But we can't get this purchase approved without completing testing.
Here is the problem.
We are trying to use the f4fpackager to package and encrypt files to test PHDS. The command fails because we don't enter the correct credential password for the required parameter --credential-pwd=.
According to the packager reference docs, the password string is used to secure the packager credential which we understand to be phds_production_packager.pfx.
We are using the following article as a guiding doc.
We are running the following command:
Here is the content of the f4fpackager_config_xml file:
<!-- This is only a few of the basic settings, you can continue to add -->
<!-- more settings. All the settings that are possible in the -->
<!-- f4fpackager can be found when running the help command in the -->
<!-- the packager. -->
<!-- The file that needs to be fragmented ex. example.f4v-->
<!-- The path in which the output files should go, sarting from the -->
<!-- current dierctory ex. output/path -->
<!-- Target length of each fragments in seconds. -->
<!-- Target length for each segment in seconds. -->
Below you can see the errors. We have copied the certificates and media to the f4fpackager to keep things simple.
Error 11 is the result of entering a string for the password.
Error 10 is the result of not entering a string.
Where can we get the credential password? Please Media Server Team. Help us so that we can go ahead with the purchase.