Please try to sign out and sign in again from the CC applicatopn and then relaunch the product and try to import the preject again. It seems that the product is not activated.
Thanks for reply, I tried but still problem.
Any idea, please?
Thank you for you reply.
Really I'm tired uninstall, reinstall.
1 person found this helpful
Vinay Dwivedi wrote:
Please follow the steps provided in the nelow link.
That doc is for Premiere Pro CS6. You do need to go through nearly the same process, though.
- Choose Help > Sign Out (your Adobe ID here).
- Restart Premiere Pro
- Choose Help > Sign In
- If you still get the error, reinstall the app according to the instructions on the doc.
I understand you already tried to sign out, restart, then sign in. You might try reinstalling Premiere Pro then.
Thank you Vinay and Kevin, after insttalled Pro CC and Sing in activated work fine.
Another problem when I import .flv format not supported.
Please, help me.