1 Reply Latest reply on Oct 31, 2013 3:34 PM by Grackle6

    System Error - Missing MSVCP110.DLL file prevents opening of Photoshop CS6

    Grackle6

      Yesterday (10-30-13) I worked in Photoshop without a problem.  This morning (10-31-13) I attempted to open Photoshop to continue work on a project.  Photoshop wouldn't open and I received a System Error message saying: "The program can't start because MSVCP110.DLL is missing from your computer. Try installing the program to fix this problem"

      After several attempts involving unistalling and reinstalling I was still without an operable program.

       

      I went online with Adobe support chat for close to 2 hours and went through various unsuccesful gyrations and finally was told by the tech he was transfering me to a product specialist. 

      https://sales.liveperson.net/hc/57472748/?cmd=file&file=chatStart&site=57472748&sessionkey =H8405217410984866447-3872409822685877058K8890457&postChatURL=

       

      Bottom line I was bounced out of the chat and was never transferred.  I'm still without a working program.  Anyone have any suggestions?