Hey all. I very much appreciate any help. I just opened CC for the first time, used CS6 since it came out with hardly any problems at all. (It should be noted that no version of Premiere has ever been run on this machine) I brought in some footage, tried to render and within 10 seconds it crashes. I have tried to only render certain portions, copy/paste to a new sequence, render audio only all with the same results. Below are all the details.
Sequence AVCHD 720p 30fps about a 50 minute clip, plugins used, dynamics, eq and RGB curves
PP CC 7.0.1
Windows 7 64bit SP1
Asus X79 Sabertooth LGA2011
Intel i7 4820 3.7ghz
Sapphire 7900 HD Radeon series running 220.127.116.11 drivers
I think it is related to my GPU because of the crash report below. Something to do with OpenCL.dll
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Pro.exe
Application Version: 18.104.22.168
Application Timestamp: 51cbdef8
Fault Module Name: OpenCL.dll
Fault Module Version: 22.214.171.124
Fault Module Timestamp: 5244a047
Exception Code: c0000005
Exception Offset: 0000000000002b8c
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: edde
Additional Information 2: eddea275a78afc51b189ccf4ea3eecb4
Additional Information 3: 1424
Additional Information 4: 14246fec5a8b55b22735c484f3fad52f
Thanks again for the help!!
What happens if you switch from hardware GPU acceleration, to software only?
Hey John, thanks so much. So far, an hour into the render and it has worked. I wasn't famiilar with OpenCL.dll or that the rendering was set to be GPU accelerated. I found it, changed it to software only. It is a shame though, it was definitely faster with it, or at least the estimated time was. Any fixes for that? Maybe try different video drivers?
That's worth a try. Just be sure to visit the AMD web site, don't count on Windows Update for those drivers.