4 Replies Latest reply on Nov 1, 2013 11:23 AM by Christian Cavanaugh

    How do I import a clip when the window automatically closes?

    Christian Cavanaugh

      I was unable to even open After Effects CC when I upgraded to OS Mavericks. Once I realized adobe released a patch for it (the 12.0.1 "trial" update), the program opened. I thought all was fine, until I attempted to import a new video clip. It would not let me even move the clip, let alone edit it, before giving me a "grouping" error, and then abruptly crashing. Today Adobe released the 12.1 update, which seems to be running ok, except the window for importing footage automatically closes once opened. I can no longer just drag a new clip in to my composition either. How can I get by this?