11 Replies Latest reply on Jan 21, 2014 5:34 PM by A.T. Romano

    Premiere Elements 12: start application problem - an incompatible display driver massage

    Maryla Cz.

      Premiere Elements 12: start application problem - "an incompatible display driver" massage 

      I did everything what I could find online forums. (Except messing with BIOS settings)

      - Updated video cards drivers

      - Set to “High-Performance GPU” in Catalasyt for application exe and gpusniff.exe

      - Added “run as administrator” privileges

      - Each time before trying to run the application I removed BadDriver.txt file

       

      My laptop specification:

      Product name: HP Pavilion dv6 Notebook PC

      Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz

      System memory: 8GB

      Memory slot 1: 4GB SODIMM Samsung 1333MHz

      Memory slot 2: 4GB SODIMM Samsung 1333MHz

      Windows 7 Professional 64-bit Service Pack 1

      Intel(R) HD Graphics Family 8.882.2.3000 (30/09/2011)

      Radeon (TM) HD 6770M 8.882.2.3000 (30/09/2011) (newer updates are not available)

       

      please help...