1 2 Previous Next 41 Replies Latest reply on Nov 9, 2013 3:20 PM by Peter Spier

    Adobe InDesign CS5.5 Has Stopped Working

    silkphoenix12 Level 1

      Hello,

       

      I am new to InDesign as have been using PageMaker for years.

       

      I have just installed a Trial Version of CS 5.5 and am trying to open an InDesign document which was created by my friend. InDesign crashed when trying to open the document, it gave me the following error messages:

       

      C:\Users\xxx\AppData\Local\Temp\WER732E.tmp.WERInternalMetadata.xml

      C:\Users\xxx\AppData\Local\Temp\WER8BFC.tmp.appcompat.txt

      C:\Users\xxx\AppData\Local\Temp\WER8F95.tmp.mdmp

       

       

      I have no idea what do these error messages mean. I have tried several times and the same messages came up.

       

      And now, when I opened CS5.5, it gave me the error messages right away. The only differences of the errors are the WER numbers.

       

      Any suggestions/comments are much appreciated.

       

      Thank you.

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