I just purchased Photoshop 12 upgrade, installed the Akamain NetSession but it will not download. Keeps saying it can't open the folder, choose another. I have tried old and newly created with no joy. Never had this issue before with other downloads. Running Window 7 with FireFox as a browser (current engeneering level).
The easiest thing to do is usually just to download the trial and enter your serial number into that.
Thanks. I figured it out. That info needs to be passed to the help finger talkers. And the link should be removed from the download sight. Took 1.5 hours of waiting for the helpdesk to say wait 24 to 48 hours then try again. Fortunately I tried the Alternate link and it worked like a champ.
Not a good customer service experience. Understatement.