1 Reply Latest reply on Nov 5, 2013 7:44 AM by sjpt

    how do I get my nook authorized

    vickiemcook

      when I hooked my nook to my computer and then opened Adobe Digital editions it did not give me the opportunity to enter my adobe ID and will not let me copy downloaded library books from the digital editions to my nook, help?

        • 1. Re: how do I get my nook authorized
          sjpt Level 4

          There are separate steps ~ just checking exactly what you have and haven't done.

          Have you entered the Adobe ID to ADE (Digital Editions).  That should be possible whether or not any eReader is plugged in?

          If you haven't done that and it isn't working, try suggestion (1) below.

           

          If you have got over registration of ADE, does the Nook show up at all in ADE in the left panel?

          If it doesn't, try step (2) ... one of the ADE2.0 bugs is that it doesn't work correctly with some devices.

           

          (1) ~~~~~

          Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

           

           

          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.

           

           

          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

           

           

          (2) ~~~~~~~~~

          There are lots of bugs in ADE2.0 (and 2.0.1).  Try replacing ADE2.0 with the older but more reliable v1.7.2.

          (You can have them both installed at once if you like.)

          Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

          http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

          The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

           

           

          Some people have found ADE trying to upgrade automatically. 

          It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

          Probably best to say no if 2.0.x installation asks if you want to migrate your library.