1 Reply Latest reply: Nov 5, 2013 8:26 AM by iAnkitkhurana RSS

    DOWNLOAD ISSUES FOR Adobe Photoshop Elements & Premiere Elements 12



      I am trying to download the Adobe Photoshop Elements & Premiere Elements 12 that I had purchased last night,but it came out

      this message:


      Too many download attempts: 5. You were allowed to download only 5


      If you have any questions, please contact Digital River Customer

      Service at CustomerServices@digitalriver.com.


      My internet server is having some issues and downloading this software

      had took me more than 8 hours!



      I have tried calling adobe support and I have tried calling Singapore's Digital River representative.


      Both mentioned they are unable to solve for me.


      I have downloaded 5 softwares except : PremiereElements_12_WWEFDJ_win32.7z


      • PremiereElements_12_WWEFDJ_win32.7zI would be very appreciative if you are able to advise me how should I proceed to complete my download.