1 Reply Latest reply: Nov 5, 2013 8:26 AM by iAnkitkhurana RSS

    DOWNLOAD ISSUES FOR Adobe Photoshop Elements & Premiere Elements 12

    Wuzhaode99

      Hi,



      I am trying to download the Adobe Photoshop Elements & Premiere Elements 12 that I had purchased last night,but it came out

      this message:





      Sorry,


      Too many download attempts: 5. You were allowed to download only 5

      times.


      If you have any questions, please contact Digital River Customer

      Service at CustomerServices@digitalriver.com.

       


      My internet server is having some issues and downloading this software

      had took me more than 8 hours!

       

       

      I have tried calling adobe support and I have tried calling Singapore's Digital River representative.

       

      Both mentioned they are unable to solve for me.

       

      I have downloaded 5 softwares except : PremiereElements_12_WWEFDJ_win32.7z

       

      • PremiereElements_12_WWEFDJ_win32.7zI would be very appreciative if you are able to advise me how should I proceed to complete my download.