5 Replies Latest reply on Nov 6, 2013 1:02 PM by Settemand

    PE 10 problems exporting to Samsung TV

    Settemand

      Hi forum.

       

      I have bought a new videocamera (Panasonic HC-V700), and I am not used to using HD formats.

      I purchased PE10 (I desided to change from Corel) and want to export my video to my NAS (Synology 211+) and play it on my TV (Samsung c6005 46") via DLNA.

       

      BUT:

      Looking at my TV spec´s it supports (Among others):

      Header 1Header 2Header 3Header 4Header 5Header 6Header 7

      Filtype

      Container

      Video-codec

      Opløsning

      Billedhastighed

      (bill./sek.)

      Bithastighed

      (Mbps)

      Lyd-codec

      *.mp4

      MP4

      H.264 BP / MP / HP

      1920x1080

      6 ~ 30

      25

      MP3 / ADPCM / AAC

       

      And when I export from Elements I use:

       

      MP4 H264 1920 1080p 25

       

      But the file will not play.

       

      I have tryed a couple of other options, but still no luck.

       

      Does anyone know what format to use to make it work??

       

      (There is no problem playing the file on my Samsung tablet. And the connection to the TV is testet OK, since everything else works.)

       

      Regards Settemand

        • 1. Re: PE 10 problems exporting to Samsung TV
          Steve Grisetti Adobe Community Professional

          That might actually be more of a question for Samsung or NAS. It sounds like you've output a file according to their recommended specs. It even works on your Samsung tablet!

           

          So it might be necessary to contact Samsung to find out why .mp4s won't play on your TV.

           

          By the way, were you able to get MP4s output from your Corel program to play on the TV?

          • 2. Re: PE 10 problems exporting to Samsung TV
            Steve Grisetti Adobe Community Professional

            Actually, as I re-read your post, I wonder if the problem is your Synology unit.

             

            You say that it's the actual device that's playing the file.

             

            How does the TV use it to play your video?

             

            Or is it the DLNA that's playing your video?

             

            It's just not clear from your question which device is actually reading and playing the MP4 file.

            • 3. Re: PE 10 problems exporting to Samsung TV
              Settemand Level 1

              Hi Steve.

               

              After reading your answers I tried to put a file on an USB-stick, and that works. So I think you are right it might be the DLNA-connetion that is the problem.

               

              I have some files from my old camera, but yhat is SD and coded with Mpeg2 (So; no, my Corel did not export .Mp4). They work fine, and that is why I imidiately suspected the .mp4's.

               

              But your answers have lead me to investigate other things.

               

              Thanks 4 help.

               

              Settemand.

              • 4. Re: PE 10 problems exporting to Samsung TV
                Steve Grisetti Adobe Community Professional

                Glad you've found a solution, Settemand. Please be sure to mark this thread/question as answered!

                • 5. Re: PE 10 problems exporting to Samsung TV
                  Settemand Level 1

                  I have investigated further, and now everything works. Thanks. I will close the thread.

                   

                  Just to follow up.

                  You lead me in the direction of the DLNA and I found out:

                  My Synology also works as Squeezebox server, and the latest update installed a some DLNA software that took over the DLNA connection. And that did not support .Mp4.

                  So I deactivated that, and had to reactivate the DLNA in the Synology system. And now everything works like a champ. :-)

                   

                  Rgds Settemand