11 Replies Latest reply on Nov 7, 2013 11:16 AM by Amy Z

    Missing shortcuts

    Amy Z

      After trashing preferences to fix other major issues with InDesign (which worked!), I'm finding that I lost my ability to use shortcuts. Going under Keyboard Shortcuts in the program doesn't work -- it doesn't have a set listed and it doesn't do anything when I try to click New. Problem is, I don't have the back-ups of my original preferences (I didn't have any really set up and just used keyboard shortcut).



      Windows 7

      InDesign CS4


      I have tried to follow some directions for fixing the issue that were suggested on these forums but I seem to be missing the en_US file under the Program files area. I have attached a screenshot of the Program files area as well as Users/Roaming area in case that helps.


      I would greatly appreciate any and all help/suggestions!