1 Reply Latest reply on Nov 6, 2013 11:43 AM by A.T. Romano

    probleme mit der lizenz

    gefrohrene

      ich habe mir premiere elements 11 gekauft, aber bei einer wiederherstellung ist mein computer abgestürzt und es wurde deinstalliert. ich wollte es neu installieren ,aber die seriennummer ist jetzt nicht mehr gültig. kann man sie wieder aktivieren?

        • 1. Re: probleme mit der lizenz
          A.T. Romano Level 7

          gefrohrene wrote in German

          (Google Translate)

           

          problems with the license
          November 6, 2013 11:29 AM
          Tags: # installation # royalty # # premiere_elements_11 serial number

          I bought Premiere Elements 11, but at a restore my computer crashed and it was uninstalled. I wanted to reinstall it, but the serial number is no longer valid. you can activate it again?

           

          My Reply

           

          Adobe is the only one to help you with this serial number/activation matter. Please click on the link below to get the help you need. After the link opens, then click on "I still need help." to bring up the Adobe Chat pop up. Adobe Chat can resolve the matter in seconds.

           

          The catagory should be set to "Serial Number Issues or Activating My Product".

           

          http://helpx.adobe.com/contact.html?product=premiere-elements&topic=serial-number-issues-o r-activating-my-product

           

          Thank you. Please let us know the outcome.

           

          ATR