3 Replies Latest reply on Nov 6, 2013 1:11 PM by John T Smith

    Program Monitor Freezes or Goes Black

    morrisonvp Level 1

      I'm using Premiere Pro CS 6.0.5 and it has been working fine until about a week ago. Now, every few minutes or so the program monitor will either freeze up or go completely black during playback or while scrubbing through the timeline. Everything else works fine; it's just the program monitor that stops working. If I try to render the timeline, I also get an error message when this is happening. I haven't been able to find a solution and would appreciate any help that can be offered.

      Here are the details of my system:
      Windows 7 Professional, 64 bit
      Intel Core i7 CPU, 870 @ 2.93 GHz
      8GB RAM
      NVIDIA GeForce GTX 470

      Thank you in advance for your help.
      -Ken Morrison