1 Reply Latest reply: Nov 6, 2013 12:04 PM by Ned Murphy RSS

    Please help_Update Failed

    Jbrown432 Community Member

      I have had this issue for a few months now. I have reinstalled everything like 5 or 6 times including the CC desktop. It will not update my software. I've been on the phone for hours with tech support and nothing seems to resolve this. I've checked other forums with this error and tried the resolutions, and nothing works. Please adobe help me figure this out. Any help is greatly appreciated.

       

      Screen Shot 2013-11-06 at 2.46.44 PM.png

       

      When trying from application, this is the error log.

      Screen Shot 2013-11-06 at 2.54.18 PM.png