What is the Core Program??

[mrsbolivera]

When I try to install the flash player I get a pop up window that tells me to close the Core program but I don't know what that means.

[C_F_McBlob]

Mac or Windows?
What is your browser?

Without that basic info, it's a stab in the dark for us.

[mrsbolivera]

Windows and Internet Explorer is my browser

Sent from my Motorola Smartphone on the Now Network from Sprint!

[C_F_McBlob]

Download the following file by right clicking and selecting "Save target as"

Flash Player for ActiveX (Internet Explorer)

Save the file to your Downloads folder - DO NOT RUN it yet.

Reboot your system.

BEFORE opening anything else, go to your Downloads folder and run the ActiveX Installer.

[pwillener · Accepted solution]

The above may not work if that 'Core' program is part of your startup list.

Open Task Manager, tab Processes, then terminate that 'Core' program.

[mrsbolivera]

Thank you Pat I have been trying to get some help with this for awhile. I was able to find out what Core Program they were referring to and I closed it. I was able to install the flash player. I appreciate you very much.