Hi. I'm working on a school project and I'm editing a documentary comparing two movies. So when I import the movies, the video and audio bars are evident. however, the meters on the audio are not there so the audio doesn't play. But this doesn't happen all the time. Sometimes the audio plays and sometimes it doesn't. I was wondering if there was a problem with the file size? Both are about 2GB.
The version is CS5.5 and I don't know about the updates because I'm working on a school computer. One of the movies is a H264 mp4 file and the other is xvid avi file. since this is a school computer, i can't download or fix anything on the computer. I've edited with premiere before but this no audio thing has never happened.
Thank you for that information.
Unfortunately, the Xvid material will very likely cause issues. If that is the source footage giving you issues, I would look into converting that to something that is designed to be edited - Xvid, like DivX, is a delivery-only format, meant for streaming delivery.