5 Replies Latest reply: Aug 4, 2015 12:38 AM by TanviRastogi RSS

    Acrobat XI Outlook 2013 plug-in problems


      I have Outlook 2013 installed on my computer and just downloaded Acrobat XI.  According to some web searches, I should get an Adobe PDF pull-down tab inside Outlook, but there is nothing there.  When I go to Outlook Options/Add-Ins the PDFMaker plug-in is shown as inactive.  When I try to make it active I get this error message:


      "Not loaded.  A runtime error occurred during the loading of the COM Add-in"


      Does anyone know how to fix this?  Thanks.