3 Replies Latest reply: Nov 8, 2013 11:39 AM by jjwilks216 RSS

    Acrobat XI Outlook 2013 plug-in problems

    jjwilks216 Community Member

      I have Outlook 2013 installed on my computer and just downloaded Acrobat XI.  According to some web searches, I should get an Adobe PDF pull-down tab inside Outlook, but there is nothing there.  When I go to Outlook Options/Add-Ins the PDFMaker plug-in is shown as inactive.  When I try to make it active I get this error message:

       

      "Not loaded.  A runtime error occurred during the loading of the COM Add-in"

       

      Does anyone know how to fix this?  Thanks.