4 Replies Latest reply on Nov 7, 2013 10:36 PM by A.T. Romano

    APE 10 Won't preview .MOV's HELP!

    buzzsaw17

      *sigh, ok so here's my problem. Up to this point I've been able to use MOV's from my DSLR in APE 10, I've done it many times and never had a problem.

      Today however, when I try to either preview my MOV clips or timeline footage in APE10, all I get is the audio. the preview screen stays blank or frozen on one frame while the audio moves on.

      it DOES NOT happen with .avi's that I have tried though.

       

      I will try to provide all the steps I've taken to resolve it so far, along with any other info I can think of.

       

      reinstalled APE 10 ---- did it 3 times

      updated APE 10

      updated quicktime

      updated graphics driver

      tried adobe support adviser

      I'm sure I've forgotton something

       

      PC specs

       

      intel i7-2600k 3.40ghz

      8gb RAM

      Nvidia 560ti

      windows 7 64bit

       

      The .MOV's I'm using

      1280x720 60 frames/second shot using a canon 60D DSLR

       

      any input you can give me would be great. I really need this to work soon so I can finish a video for my business.

      Thanks,