I believe you are not a CC subscription user..
Please provide us with the following logs.
You can find them at:
PS patch Installer logs
Program Files(x86)\Common Files\Adobe\Installers
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.