5 Replies Latest reply on Dec 14, 2013 12:19 PM by Todd_Kopriva

    "After Effects warning: Unable to load font "^0" "Helvetica Neue"

    DrStrik9 Level 4

      Today in attempting to run After Effects CC, I get the above error. -- Helvetica Neue IS installed on my system.

       

      After I click OK to the first error dialog, a seconf dialog comes up:

       

      "Cannot load font required for the After Effects Interface. Please replace the font or reinstall After Effects." -- Then a third dialog comes up: "After Effects can't continue: unexpected failure during application startup" -- Where do I get this mystery font? Or alternatively, HOW do I "reinstall After Effects?"

       

      Thanks for any help.