Premiere Elements has its own forum and you'll get better help over there. I'll move this for you so you don't have to repost.
How far are you getting with your Premiere Elements 12 installation on Windows 7 64 bit. What is the specific stage beyond which you cannot install and what are the associated error messages?
Are you installing from purchased online installation files (Adobe or other) or from an installation disc that came with packaged product from a retailer?
Depending on the details of your problem, you may want to contact Adobe within 30 days of purchase to determine if you have a usable product in your computer environment.
Premiere Elements 12 would be expected to install and run on Windows 7 64 bit.
We will be watching for further details.
You may also want to try Adobe chat, so an employee may use the chat link to "see" what you have in your computer
Select a reason, then click I STILL NEED HELP to activate Premiere Elements chat
Please try the below mentioned solution:
When either one of Photoshop Elements or Premiere Elements is installed, and you try to install the complement, an error occurs and installation fails. Setup proceeds up to a point, and then an error occurs, and the installer rolls back. For example, if you have Photoshop Elements installed, then Adobe Premiere Elements doesn't install, or the other way around.
Follow this procedure to resolve this issue:
- Navigate to the location: C://Program Files(x86)/Common Files/Adobe/OOBE/PDApp
- Delete the files:
Retry setting up the application that had previously failed to install.
Just a follow up.Are you able to install Elements12 ?