okay I figured that one out because I was trying to use the CS4 serial number......stupid.....so I have the redemption code and I went through that. It told me I dont need a serial number and I can download. However what it wants me to download is creative cloud installer. I am just not familiar with this so will this get me to my version of CS6 photoshop?
I have both a PS-CS6 perpetual license and a PS-CC subscription and both CS6 and CC are listed in my creative-cloud app list so I’d do what it says and see what it lists for you.