1 Reply Latest reply on Nov 11, 2013 6:40 PM by Curt Y

    Error Received MAC Mavericks with CS5.1... FILE.OPEN will not work

    kriket9898

      I was just told CS5.1 is no longer supported by Adobe chat and to use this venu, so here it goes.

       

      1) Operating System: MAC 10.9 Mavericks

       

      2) Photoshop Version: 5.1

       

      3) Problem:

       

            * FILE>OPEN selection from the dropdown menu in the upper left Task Bar of the Graphical User Interface will not work.

       

         - Problem Description:

       

            * Selecting FILE>OPEN presents an error box with the message "Could not complete your request because of a program error."

       

      4) Trouble Shooting:

       

         - Fully reinstalled photoshop.

       

         - Fully updated photoshop.

       

         - Updated the computers version of Java (Java 7 Update 45).

       

         - Adjusted the security settings for the operating system.

       

      5) Misc Information

       

         - I just purchased this Photoshop and registered with it a week ago.

       

      What can I do?