10 Replies Latest reply on Nov 11, 2013 3:32 PM by A.T. Romano

    Adobe Premiere Elements 4 won't render or export.

    xmau5

      Hello!

       

                I have recently found the HD options in Premiere Elements 4, but when I go to render or export, the render window pops up for a split second before closing. When I click export, it prompts me to save the file, but then it doesn't do anything.

       

      The NTSC-DV-Standard 48kHz and Widescreen 48kHz works just fine, it's the HDV 1080i 30 and HDV 720p 30 that wont render or export. This is very irratating as I would like to have higher quality videos when my clips are higher quality as well.

       

      Thank you in advance for any help!

        • 1. Re: Adobe Premiere Elements 4 won't render or export.
          A.T. Romano Level 7

          xmau5

           

          Where did you find the HD options in Premiere Elements 4...File Menu/Export/Movie or Share/Personal Computer/QuickTime or one of the choices there? If what kind of export did you select whatever the route choice?

           

          Let us start with:

           

          1. What computer operating system are you running Premiere Elements 4 on? Please describe what your computer resources are...32 bit or 64 bit system besides the name of the operating system, installed/available RAM, and free hard drive space?

           

          2. What are the properties of your source media and what did you set as the project preset for this project?

           

          3. Do you have the latest version of QuickTime installed on the computer with Premiere Elements 4 installed?

           

          How long have you been working with Premiere Elements in general and version 4 especially?

           

          We will be looking forward to your follow up to get to the cause of your issues.

           

          Thanks.

           

          ATR

          • 2. Re: Adobe Premiere Elements 4 won't render or export.
            xmau5 Level 1

            Hello!

             

            I found the HD options through the change settings when you first launch the program and are prompted to make a new project or open a past project. I clicked New Project>Change Settings>NTSC>HDV> and then either of the HD options.

             

            For exporting, I just clicked File>Export>Movie, when I was in the actual project.

             

            1.

            I have a HP Pavilion, 64bit.

            3.30 GHz

            6.00 RAM

            1 Terabyte of Harddrive space

             

            2. I am not sure what the properties of my source media is. For the project preset, if you mean which setting did I use, I used HDV 720p. Sorry if that's not what you meant.

             

            3. I don't think I have QuickTime installed on here, If I do I'm not sure where to find it.

             

            I have been using Adobe Premiere Elements 4, for about 5 years or so, but I also have used Pro CS3 and CS6.

             

            Thank you for your responce!

            • 3. Re: Adobe Premiere Elements 4 won't render or export.
              A.T. Romano Level 7

              xmau5

               

              The installation of QuickTime on your computer with Premiere Elements 4 is a must.

              Please go to the following link and install QuickTime (the version will be applicable to 32 as well as 64 bit system)

               

              http://www.apple.com/quicktime/download/

               

              This version should cover through Windows 8, 8.1 64 bit.

               

              The other requirement is that you run the these programs as Run As Administrator or from a User Account with Administrative Priviledges.

               

              Then I would suggest that you try the export

              Share

              Personal Computer

              QuickTime

              with the Preset = Cable Modem

              and then change the settings under the Advanced Button/Video Tab

               

              or

               

              Repeat what you have been doing with File Menu/Export/Movie with your setting presumed to be for

              QuickTime 1440 x 1080 HD anamorphic 16:9. H.264.mov.

               

              Let us see if the QuickTime requirement takes care of your issue.

               

              Looking forward to your results.

               

              But the success or failure of the overall project is going to depend to a large extent on how you set up the project.

               

              The project preset set at the beginning of each new project should match the properties of your source media. So, get a good handle on what those properties are.

               

              ATR

               

              Add On...

               

              Are you starting out with HD footage like 1440 x 1080 HD anamorphic 16:9 or 1280 x 720 16:9 and going to an edit and export to the same. Or are you try to take SD footage to a HD export?

              • 4. Re: Adobe Premiere Elements 4 won't render or export.
                xmau5 Level 1

                Hello!

                 

                     Okay so I downloaded QuickTime, and it allowed me to export through the Share tab, but when it was finished it came out really small, and the frame size was listed around 240 x 150. (Something small like that.) So I tried changing the frame size to 1440 x 900, which is the original size of the raw clips, but it only exported the audio. It still won't let me render, the window still pops up for a split second before disappearing.

                 

                 

                The footage I'm editing is game footage recorded with Fraps. It says the file size is 1440 x 900, it doesn't say it's quality, but the look of it is pretty sharp and clear. When I would use the Standard 48kHz and Widescreen 48kHz the same footage came out really blurry. So maybe it's the clips that are causing it to not be able to render and export? 

                • 5. Re: Adobe Premiere Elements 4 won't render or export.
                  A.T. Romano Level 7

                  xmaus

                   

                  Do you have Fraps installed on your computer with Premiere Elements 4. It has been my experience that must be the case to supply the Fraps codec.

                   

                  We have one issue out of the way, that is, the need for QuickTime install for those exports.

                   

                  Here is what I want you to do.

                   

                  There is no project preset for 1440 x 900 so let us try for this NTSC HDV HDV 720p30.

                   

                  If you continue to use File Menu/Export/Movie instead of the Share/Personal Computer/QuickTime way, then

                   

                  File Menu/Export/Movie and make sure you set up under Settings so that you have the following detail per detail

                   

                  NOW.JPG

                  Let us know the outcome. Be sure to have Fraps installed. Note the compression, frame size, pixel aspect ratio. All important.

                   

                  Thanks.

                   

                  ATR

                  1 person found this helpful
                  • 6. Re: Adobe Premiere Elements 4 won't render or export.
                    xmau5 Level 1

                    Yes, I do have Fraps installed onto my computer.

                     

                    Alright so I go to File>Export>Movie and then when it asks where to save, I click Settings, and instead of those choices all it gives me is: "Video is not available in this edit mode." Now i'm thinking I may have some setting off that's creating it to do this, but I don't know what it could be. When I created the new project, I did choose the NTSC HDV HDV 720p 30 setting.

                     

                    Okay so it might have been that particular project so I created a new one with the 720p setting, and it still gives me the not available message. Maybe it has something to do with how old Elements 4 is. Would is be possible I'm missing a plug-in or update? And now that I think about it, would the problem be occuring because Elements is installed on a External Harddrive, and the clips and audio i'm using is on my computers' harddrive?

                     

                    Sorry for all the complications.

                    • 7. Re: Adobe Premiere Elements 4 won't render or export.
                      the_wine_snob Level 9

                      Xmau5,

                       

                      would the problem be occuring because Elements is installed on a External Harddrive

                      This could very well be the problem, or part of it. Most Adobe programs, including PrE, really, really want to be installed onto the C:\ HDD. The programs are not "portable," so a HDD location, other than C:\, can cause issues.

                       

                      Now, I do install all of my Adobe programs (except for Adobe Acrobat Reader) into my C:\Adobe folder, but still on my C:\. I would install PrE 4.0 onto the C:\, and test.

                       

                      Your media, and your Project need not be on C:\. In my case, I usually have those on my D:\ HDD for my PrE Projects, and often my media on E:\, or even an attached FW-800 external HDD. I have never had an issue. I even have several Projects on an external, along with the media, and all Scratch Disks, as I migrate entire Projects between computers.

                       

                      Please let us know if installing PrE 4.0 onto C:\ fixes your Export issues.

                       

                      Good luck,

                       

                      Hunt

                      • 8. Re: Adobe Premiere Elements 4 won't render or export.
                        A.T. Romano Level 7

                        xmaus5

                         

                        Classically, Premiere Elements is installed on the Local C Drive.

                         

                        However, before you go uninstalling/reinstalling, please double check what you are doing under File Menu/Export/Movie. I think you answer is there.

                         

                        What I suspect has happened....

                         

                        You click on Settings. And are in the General category. But, you are not changing the File Type field to QuickTime. Rather you are leaving it at the top listing in the choices for File Type, that is, audio interchange.

                        Consequently, you are going to get the "video is not available in the edit mode" message.

                         

                        So, again, please do not uninstall/reinstall your Premiere Elements until you have done that since I do not believe your choice of where to install Premiere Elements is at the core of this current matter.

                         

                        Thanks.

                         

                        ATR

                        1 person found this helpful
                        • 9. Re: Adobe Premiere Elements 4 won't render or export.
                          xmau5 Level 1

                          @ATR It worked!!!  I went to File>Export>Movie and changed the File Type from Audio Interchange to Quicktime and then followed what you took a screenshot of, in the Export Movie Settings under Video, and waited for it to finish. When it was done, it was the correct size and was HD!! And both the audio and video worked properly!

                           

                          @Hunt Okay, so I went and got the disk and installed it onto my C:/ (without uninstalling it from my External Harddrive since my projects are there to save some file space) and created a new project, put in one of the same clips that I used before, and when I hit Enter to render, it worked! I even opened up the other project that first started doing this, and that rendered too! It exported correctly as well, using the settings ATR gave me! So my guess is that maybe having it on my External was what was making it glitch up.

                           

                          Thank you both so much!!! I think it's fixed now, and thanks to Hunt I can render and export, and thanks to ATR I now know how to Export properly with the correct settings! It's weird how the Standard and Widescreen worked without QuickTime, but the HDs refused to work.

                          • 10. Re: Adobe Premiere Elements 4 won't render or export.
                            A.T. Romano Level 7

                            xmau5

                             

                            Great, great news.

                             

                            We are very pleased with your success. Keep up the good work.

                             

                            And, please do not hesitate to ask if you have further questions or need clarification on anything written.

                             

                            Thanks for the opportunity to help.

                             

                            ATR