0 Replies Latest reply on Nov 12, 2013 11:26 AM by Qdoba Ed

    3d ray-tracing support

    Qdoba Ed

      I can't get After Effects to function or render ray-traced 3d text properly. I keep getting the following error codes:

       

      When I try to RAM preview or render = (5070::14)

      Screen Shot 2013-11-08 at 1.42.18 PM.png

      And after I close the program (76::0).

      Screen Shot 2013-11-08 at 1.36.21 PM.png

      It's rendered fine in the past, but only for one render or a few hours and then I have to reboot the computer.

      I've tried adjusting settings, updating software and drivers, contacting IT department, etc.

       

      I am running:

       

      MAC OSX (10.8.5)

      Processor  2 x 2.66 GHz 6-Core Intel Xeon

      Memory  48 GB 1333 MHz DDR3 ECC

      Graphics  NVIDIA GeForce GTX 680 2048 MB

      After Effects version 12.1.0.168

       

      Is this a settings problem? Hardware? Driver? Can anyone shed any light on this issue?